June 10, 2024

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual...

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by...

Applying Logistics Management in real life entails: evaluating procedures, eliminating wasteful activities/costs, avoiding those internal problems that limit performance, change and improve working methods, obtaining added value for money and improving customer service. Warehouses and stores are...

Improve service whilst costs: an impossible task? With effective management ad leadership, world class company to this every day. “Getting more less” is possible and this seminar shows you how. In every Supply Chain, the service levels are paralleled with the costs to serve. However, changes to...

This course reflects the role of an individual who works with customers in retail environment, giving you the relevant skills and knowledge to work in a small or medium retail store front or back of the business. Certificate III in Retail provides the opportunity for employees to update,...

An emergency can be anything that injures or has the potential to injure your employees, the environment, or your facility itself. Emergencies take the form of accidents, HAZMAT spills, fires, floods, tornadoes, hurricanes, terrorism, earthquake, and virtually any other event that may injure...

Rigorous enforcement of health and safety legislation is important but it is not, in itself, sufficient to prevent work related accidents, injuries and illnesses. Many experts agree that improvements in the standards of health and safety practices can be achieved through education and training at...

The hazards of confined spaces are not new yet every year many accidents occur which are unfortunately often fatal. Entry into confined spaces for maintenance, repair or statutory inspections is a common task in industrial plants. Although a frequent event many accidents occur in confined space...

The course will introduce the key principles of safety, security and fire management, prevention and control at a primary management level and make delegates aware of and understand the vast range of topics involved in fire, safety and security by reviewing: Application of risk management to...

Managing a project establishing a comprehensive plan and time schedule; then this plan is updated as the project unfolds. Professionals realize that this process can be more challenging that some might think. First, a framework for the planning/scheduling mission and a clear identification of...

This course covers knowledge and practice in managing technical projects related to R&D, construction, capacity expansion, instrumentation and control, plant outages and more. Course Objectives By the end of this course the participant will able to: Identify potential problems and avoid...

Advanced Competency Based Interviewing is a style of interviewing that was developed in the 1970's by industrial psychologists. This style explores behavioral interviewing asserts that "the most accurate predictor of future performance is past performance in a similar situation." Currently, most...

Most organizations would place the management and motivation of their people as their major priority. This seminar is designed to show how to get the best out the human resource. This seminar covers the main components of an effective HR Process including: Recruitment Employee Motivation and...

Managing documents, records and content can be difficult. How do you best capture, manage and store the documents and records in your organization? Does your approach meet compliance requirements, regulations and standards? What is the best way to manage emails, web pages and electronic documents...

The sales manager plays a vital role in any organization. They must attain the sales targets, which directly relate to the achievement of the 'bottom line' for the company. However, to be able to do this, they must manage their team to produce top results. There is a great deal involved in...

This course allows the delegates to understand the relevancy of media in the GCC and MENA region. It will help them to realize the best media strategy, slogan impact, and creative efficiency for their business / product. At the end of the programme the delegates will be able to manage a media...

Getting new business is a constant and never-ending process. From the moments you are given to make your pitch the job is yours to lose. If they've agreed to see you, then they must be attracted to something you have. To create the very best pitch, you need to be able to create two-way empathetic...

Learn the skills necessary to be a truly inspirational presenter. This exciting 5 days course for management is designed to prepare delegates in every aspect of effective communication and presentation skills. It takes a clinical approach to the subject matter, breaking down everything one needs...

Course Objectives To set clear guidelines for effective communication To consider the role of good interpersonal skills in the multi-cultural workplace of the Gulf To understand different behavioral styles and learn to modify your behavior to achieve best results To understand...

Master the financing of infrastructure and industrial projects to add value to your organisation. Boost value. Structure projects. Mitigate risks Master the technical dynamics of investment in large-scale projects and connect with other global professionals in this unique growth...

Our Leadership program provides the insights that will help you to build yourself as a leader. Through intensive self-discovery, you will achieve a deep understanding of yourself and your leadership style. You will be guided in creating a powerful personal development plan to fully realize your...

Becoming a leader is within your reach You have strong management experience. You’ve been told you have leadership potential. You know you can make a larger impact. You are poised to take the leap. How do you prepare yourself for the critical transition to a leadership role? The Leadership...

Imperial Leadership in a Technology Driven World Programme is a five-day immersive course that equips participants with the skills to lead their teams through the digital age. The programme offers a practical and personalised learning approach, backed by theory and delivered through interactive...

The overall goal of this two day intermediate level workshop is for participants to have a structured approach to the analysis of sovereign and country risk in both mature and developing markets. Key Learning Outcomes: Understand the key drivers of country and sovereign risk in both...

This certification is comprised of two courses: Advanced Corporate Credit - Warning Signals and Restructuring Problem Credits. The first part of the course identifies the early warning signals of credit deterioration, covering all aspects of a company’s situation - from product to market, to...

Build an integrated understanding of digital strategies, data analytics and AI Advances in generative Artificial Intelligence like ChatGPT, offer you the opportunity to build smarter business models, make better decisions and generate new value for your customers. But how do you integrate AI...

Leader's Ability to Connect for Impact Influencing has become an essential skill for managers in increasing complexity. This program focuses on understanding how politics work in an organization and how to handle power and influence tactics to achieve professional goals. You will learn the key...

The Leadership Development Program (LDP)® is a 5-day program designed to help mid- to senior-level managers unlock their leadership potential. The Leadership Development Program (LDP)® is designed for leaders of managers, and focuses on the 6 key skills needed for mid-level leaders: ...

This course presents a systematic approach to fault diagnosis and failure analysis in the process, manufacturing, power generation and mining industries. A highly effective root cause failure analysis (RCFA) method is explained in detail. This course will highlight two different approaches to...

Effectiveness and accountability in the boardroom This highly interactive and engaging program will prepare you to claim your seat on the board with confidence and to deal effectively with those difficult, often unpredictable situations that all directors inevitably must face. You'll be guided...

Achieving board effectiveness through strong leadership INSEAD’s Leading from the Chair programme provides chairs with the opportunity to discover, share and practise techniques for achieving greater board effectiveness. Because the role of the chair in particular has assumed greater...

Developing more effective directors in a global banking context In today’s global economy, the banking sector is under heavy scrutiny from regulators, shareholders and society, who are all searching for both improved governance and performance. Bank boards and senior executives must deliver...

Master stakeholder dynamics for effective corporate governance. Essential board member training in stakeholder management Stakeholder understanding and management has become central to high-quality corporate governance, particularly as organizations are increasingly interdependent with...

During this course, participants engage in learning in theory and practice the duties of a personal assistant. This interactive course includes activities to enhance learning and the development of practical skills. This comprehensive course involves the development of skills and knowledge that...

This course builds on the concepts, frameworks, and tools covered in preceding courses (e.g. systems thinking) but focuses on embedded cultural and group dynamics influencing change. Participants will review best practices and current research on global diversity and inclusion as a way to...

Upon successful completion of this course, the delegates will be able to: Apply proper techniques in power systems protection and relaying Identify various faults and their effects including the effect of faults on equipment Recognize the implications of various system grounding techniques...

Electrical safety plays an important role in electrical power systems in maintaining the safety to human being and equipment. Also it will maintain the continuity of power supply and power quality to the industrial and commercial consumers. A properly plan, design and operation of the electrical...

Upon successful completion of this course, the delegates will be able to: Get certified as a “Certified Energy Professional” Recognize the need for energy management as well as conduct energy audit, audit reports and energy audit instrumentation Explain energy codes, standards and...

Covered Bonds are a core funding product for banks. The near EUR3 trillion market is very much a European product but growing in popularity globally. This two-day course provides the analytic technique for understanding how covered bonds work, the risk from an investor-view point, and the...

This course offers an intensive hands-on introduction to the use of Python in financial data analysis, utilizing powerful libraries to apply modern analytical techniques. Practical case studies using real-world data from tickers to stock indices provide hands-on experience in the Python Jupyter...

This course offers a practical introduction to the use of Python for data analysis by covering fundamental concepts and applications. Powerful libraries such as pandas and numpy are used extensively with real-world financial data. Python is a general-purpose programming language used for rapid...

This course will explore the relationship between audience, purpose and text in a cross section of social media, including Tweets, blog posts, Facebook updates, and Instagram photos. We will develop criteria for evaluating each form of writing, find examples, assess what makes them effective,...

The Director Development Programme prepares new aspiring and practising Directors to excel in their roles. This 5-day acceleration course features experienced tutors who have theoretical and practical knowledge of what it takes to become a successful director. Directors provide strong leadership...

In this introductory course, you'll discover the role and responsibilities of a business analyst. As the communication link between all business areas, the business analyst is a critical player in a project’s success. From identifying and analyzing potential projects to making sure that the final...

Take the CBAP®/CCBA™ exam after attending this course and pass—guaranteed! Business analysis is achieving worldwide recognition as a profession in its own right. The CBAP® (Certified Business Analysis Professional™) and CCBA™ (Certification of Competency in Business Analysis™) designations are...

Drive the return on your company’s fixed assets. Starting with establishing the importance of good fixed asset information for managing company performance, this seminar will teach you the skills, information and insights on how to make the fixed asset function a key to enhancing the company's...

Learn to use requirements to meet business and stakeholder needs. Your projects success depends on your ability to develop and document project requirements. In this course, you will learn to follow a practical methodology of developing, documenting, and managing your project requirements. With...

Bring your team together and jumpstart your Agile practice. The only route to Agile success is practice. Just like quality software development itself, Agile is more art than science. The art of Agile must be practiced and finely tuned over multiple iterations. In this Agile Boot Camp, you...

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enable successful management of modern...

The course provides marketers with a strategic perspective on the development and management of content marketing programmes. Create a Content Marketing Strategy that aligns with business goals, understand the customer journey to develop great content for different audiences, develop...

This course shows how plan your PPC Google Ads campaigns and optimise performance. Delegates will learn how to: Restructure PPC marketing campaigns around Audience Insights Gain Quick Wins from PPC advertising test and learn methodology How to increase efficiency in PPC management Gain...

AI is reengineering the DNA of the creative process to save you time, money and effort when producing marketing content. Innovative technology puts you firmly in control of the creative process in ways that were inconceivable until now. This workshop will show you how AI copywriting tools help...

Learn the process improvements, benefits, and challenges of ITIL…and get your ITIL Expert certification in the process! In this exciting and dynamic seminar, you will learn how to manage your IT services so that they meet, and exceed business expectations. This course implements a “case study”...

Enhance your leadership abilities with this hands-on training seminar. Designed for women looking to advance their careers in today’s workforce. Despite years of advances in both legal and corporate policy, many qualified women don’t get the jobs they want. Misperceptions, stereotypes, and...

There is enough time in a day! Learn the most effective ways to manage it. Do you find yourself overloaded with work? Feel so stretched to the limit you can't set priorities? Exhaust yourself daily without accomplishing your goals? Remember, every minute of your day impacts the business. If you...

Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...

Unleash your personal power to negotiate, influence and persuade Whether you’re dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills...

Be a consistently professional communicator—even in difficult circumstances. How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being...

Get skills to effectively meet the increasing demands of the controller’s role Your immediate takeaway Identify the four quadrants of the controller’s role and their scope Protect your company’s finances in changing financial climates Be a more valued business partner in your company’s...

People need to hear what you have to say. No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to...

Our training for trainers program: how to build confidence and engage your audience The training field can change fast, which makes training for trainers crucial. New methodologies. New discoveries about the way adults learn. Changing expectations from trainees—and from your company. Training...

Gain a practical, proven-in-action method for creating innovative and successful training programs. This comprehensive program for powerful instructional design takes you through the steps of building a training program: analyzing training needs, planning an interactive program, creating...

Join the technical professionals who are enhancing their team-building and leadership skills with AMA Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. Leadership team development is your ticket to getting...

Through effective leadership communication, motivate action at every level and influence even the toughest executives, customers, subordinates and stakeholders. You’re already successful as a leader and communicator. But now you must exercise even greater influence, solve bigger problems and...

Learn best practices for developing and implementing a great marketing plan As a marketing professional, you need to have a clear understanding of your markets and what drives your customers' decisions to buy. In this course, you’ll get modern techniques for analyzing markets and quantifying...

Competitor-proof your company with strategic marketing! At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you...

This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results. Facing an overwhelming "to do" list? Information overload putting you in chaos mode? Unsure how to multitask? In this practical, hands-on 2-day seminar, you'll...

Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...

Sell more, earn more, accomplish more! Want to shorten the sales cycle? Target accounts with the greatest growth potential? Balance personal and professional goals? In just two days, you'll learn how to take control of your time and work day so you can increase productivity, maximize your...

Be your most productive self with this course based on the teachings of FranklinCovey’s 5 Choices to Extraordinary Productivity. By FranklinCovey—now available through AMA. The Extraordinary Productivity: The 5 Choices That Drive Success course is based on ideas and practices accumulated over...

Prepare, develop and deliver highly engaging online learning experiences The demand for live, online e-learning is rapidly increasing—but many trainers aren’t well equipped to meet its unique challenges. It’s no small task to juggle course content, speak and listen well, show visuals, respond to...

Move toward a better conversation: communication techniques to navigate challenging conversations Even in the best corporate cultures, some conversations are tricky. Explore why these conversations are so difficult, how to manage emotions that result from this, and what strategies to apply as...

Elevate your skills to a higher level of performance. Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success. In this...

Develop the skills and mindset to transform challenges into growth opportunities Why do some women thrive professionally while others are passed over for career advancement opportunities? The answer is often a lack of resilience and resistance to taking risks—due to a variety of factors. For...

Apply LEAN fundamentals to reduce inefficiencies, lower costs, and increase revenue. Processing requests taking forever? Customers calling to complain about delays and high delivery costs? Worried you could be losing business as a result? LEAN process improvement tools offer simple fixes that...

Acquire essential finance skills in 2 Days Can you demonstrate your value and ROI to your boss? Are you able to interpret financial reports and make decisions based on the data they provide? Can you draft an accurate budget? Can you justify your ideas in dollars and cents? You didn’t get to...

Gain the core management skills you need to succeed! Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication,...

Get effective leadership skills for managers to inspire and influence your people to achieve team goals! When should you be a motivator...and when should you be a coach? Can you empower team members to self-manage? Or do your teams fall apart when you're not there? Learn how to foster team...

Breakthrough growth isn’t about luck. It requires that everyone in the organization change their mindset from what is to what if and create a disruption. Disruption equips us with the ability to withstand external threats, like competition, technology, government regulations, demographic shifts,...