May 19, 2025

This course is designed to provide delegates with a detailed and up-to-date overview of the fluid mechanic fundamentals and operating practice of pumps, compressors and turbines. It will address aspects of both axial and centrifugal compressors. Upon the successful completion of this course,...

This course is designed for engineers and technicians from a wide range of abilities and backgrounds and will provide an excellent introduction to the fundamentals of Heating, Ventilation and Air-conditioning. It commences with a review of psychometric charts and then examines the factors that...

This program establishes minimum standards to prevent hazardous electrical exposures to personnel and ensure compliance with regulatory requirements applicable to electrical systems. Working on equipment in a de-energized state is required unless de-energizing introduces an increased hazard or is...

Conflict management plays a very important role in preventing conflicts among individuals. How does a conflict arise? When individuals strongly oppose each other’s opinions and ideas, the probability of a conflict arises. A conflict starts when individuals think on different lines and find it...

In today’s competitive business environment, training plays an important role, providing organizations with the necessary human resources to maintain and develop business capacity and so meet their strategic objectives. Unfortunately, in many cases this appreciation has not been shared by...

Designing a training program is a road map that shows a starting point and a finishing point, along with all the places we need to pass or explore along the way. Without a road map, we would be able to start a journey, but we would not know where we are going or when we have reached our...

Customer service is about attitude first, skills second. All of the product knowledge and technique training in the world will not produce results if a customer facing professional (CFP) is not trying to achieve success in the moment. A CFP must care enough about the final result to actively look...