July 28, 2025

Freight transport is a critical and costly function that is frequently overlooked. Yet the benefits from efficient control and administration of operations and transport vehicles can be substantial. After exploring the different transport modes of road, sea and air, this seminar looks at the...

Improve service whilst reducing costs; an impossible task? With effective management and leadership, world class companies do this every day. Getting more with less is possible and this seminar shows you how. In every Supply Chain, the service levels are paralleled with cots to serve. However,...

Inventory Management Techniques is the essential skill for managing inventory in the supply chain. Participants are shown how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving reductions in inventory; eliminate wasteful costs; avoid internal...

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

Everyday significant revenues are made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipment and services. Since all business activities are governed by contractual relationships, it is increasingly important for all...

The ability to negotiate successful is one of the most basic of the business person’s skill sets. Significant positive or negative impacts are made to every organization’s bottom line from the results of the negotiations conducted by their employees either internal or external customers or...

This course is designed for junior and middle managers who are responsible for warehouse and distribution planning and management. This training programmed is designed to give each participant a good foundation understanding of this area of operation and the opportunity to increase the knowledge...

Asset integrity management (AIM) is a broad group of tools to maintain plant assets in a fit-for-service condition while extending these assets remaining life in the most cost effective, safe and reliable manner. Course Objectives This course is designed to provide the attendants with basic...

This course introduces the three basic surveying tools–the tape, level and transit/theodolite along with proper field procedures for basic surveying. These include taking field notes, taping and EDM, leveling, bearings and azimuths, topography, and mapping. This is an introductory course to the...

Steel is perhaps the most used construction material in the USA for high-rise towers, industrial buildings, bridges and other structures. It competes with reinforced concrete in the US and rest of the world because of its many favorable characteristics including high strength, high stiffness,...

The purpose of this course is to present the measures to be taken to determine the compliance with plans and specifications through test and systems of inspection during construction. Construction quality control is defined as a planned system of activities that ensures that a facility was...

The aim of this course is to provide the participants with a complete and up-to-date overview of domains concerning Photovoltaic (PC) with emphases on design, installation, operation & maintenance. As well as the necessary testing requirements Code requirements from design through start-up of...

The course presents the repair and operations, testing and maintenance of different H.V. power component such as power transformers, underground cables, different types of the circuit breakers, current transformer, potential transformers, capacitive voltage transformers, grounding switches,...

Electrical safety plays an important role in electrical power systems in maintaining the safety to human being and equipment. Also it will maintain the continuity of power supply and power quality to the industrial and commercial consumers. A properly plan, design and operation of the electrical...

Current practice is reviewed to establish a sound understanding of the underlying principles of power system transmission, distribution, operation & control with an emphasis on the developments taking place, as a result of: New forms of generation Load interconnection CO2 Emissions...

It is estimated that electrical drives and other rotating equipment consume about 50% of the total electrical energy consumed in the world today (and this figure increases to 70% if you only consider industry.) The cost of maintaining electrical motors can be a significant amount in the budget...

To successfully inspect and test electrical equipment, Electrical personnel must first fully understand the technology of the electrical equipment. After the successful start-up and subsequent continued operation, electrical equipment requires periodic inspection and testing which will be...

This course is designed to update participants with the latest development of Circuit Breakers and to present some of the more common and updated aspects of low, medium and high voltage switchgear maintenance. It must be understood that there is an incredible variety of equipment used on low,...

This training course discusses the practical troubleshooting of electrical equipment and control circuits. It helps to increase the knowledge and skills of delegates in improving equipment productivity whilst reducing maintenance costs. This training course focuses on the main issues of...

The detection of faults on electrical distribution systems has been one of the most persistent and difficult problems facing the electric utility industry. The performance and characteristics of electrical system configurations are vital factor in reducing or increasing the effect of faults on...

Managing the process and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff – the list goes on! Management...

ICTD support organizations to build on their existing talent and empower managers to become leaders to drive their organizational performance. ICTD aims to develop a talent management strategy that would develop the facility’s future leaders. Course Objectives Track the latest developments...

This practical program illustrates the strategies that are needed to attract, manage, develop and retain motivated, talented and loyal staff, determining what actions are needed immediately and what strategic actions need to be taken later. The selection of key staff into any organization is a...

Blend your instincts and experience with accelerating techniques from the most powerful women in business. You'll study the behavior of individuals and organizations, refining key principles through case studies led by senior businesswomen and faculty members focused on corporate culture,...

A leader is someone who sets the direction and influences people to follow in that direction. This course series establishes what some of the industry leaders do, to improve their organizations' position through effective leadership. We will study the best practices from industry leaders whose...

A leader is someone who sets the direction and influences people to follow in that direction. This course series establishes what some of the industry leaders do, to improve their organizations' position through effective leadership. We will study the best practices from industry leaders whose...

As a strategic leader, it is your responsibility to ensure that your organization is moving in the right direction. Executives and high-level managers must have the practical insight necessary to address competitive business challenges. Each segment of this three day course is designed to impart...

This program is designed to provide Professionals with a comprehensive overview of tools and techniques for improving personal productivity in the workplace. It will sharpen your skills and thereby lead you to higher levels of competency. In this program you will learn how to: Manage yourself...

Workforce planning is a systematic process for identifying and addressing the gaps between the current and future workforce resources and needs. Course Objectives By the end of the program, participants will be able to: Use and understand the HR strategic model and its impact for...

Every business or organization begins and ends with people — and that's where you come in. Today's competitive marketplace requires human resource professionals to have an expanded role in the organization due to increasing importance of social and relationship capital. Your challenge today is to...

This program provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers/supervisors know...

This course provides the essential introduction to the key ideas, techniques and issues that are at the heart of professional security management today. The course provides unique insights and comprehensive coverage of the role, resources, and skills that are central to providing effective...