Best executive courses in Kuala Lumpur (Malaysia)

ICTD International Centre for Training and Development

The Effective Finance Professional

In the globally competitive world of the 21st century, world class organisations are developing their finance functions to be more efficient and to better support the value creation process. The most progressive enterprises have transformed their finance professionals in to strategic business...

ICTD International Centre for Training and Development

Professional Sales & Service Empowerment

Selling’ is a very common business buzzword for getting / securing customers. Selling has moved beyond ‘here’s the product, please pay up’ to a more consultative approach. Everyone claims they know how to sell, but do they? It takes more than just years of hands-on sales experience; it takes...

ICTD International Centre for Training and Development

Strategies to Increase Your Sales

You won’t improve sales without a winning process. You need easy-to-follow sales strategies that your sales team will be excited to use, and that is why we developed a systemized process that takes you from your sales preparation to customer purchases by placing focus on the relationships,...

ICTD International Centre for Training and Development

Maximizing Customer Satisfaction in a Technical Environment

Individuals who work in technical environments are now expected to also be customer service professionals. This course will demonstrate that great customer service can not only improve the level of support you provide for your internal and external customers but also improve your own working...