Best executive courses in Kuala Lumpur (Malaysia)

Oxford Management Centre

Advanced Mediation Skills – Mediation as a Tool for Alternative Dispute Resolution

This highly interactive training seminar explores advanced innovative skills and strategies for single and multiparty mediations. The seminar links the latest theoretical principles and international best practice in the field of mediation. Delegates will leave this seminar with an understanding...

ICTD International Centre for Training and Development

Modern Leadership & Management Skills: Excellence, Quality, Innovation, Performance, Team Buikding, Behavioural Skills, Vision, Emotional & Time Management

ICTD International Centre for Training and Development

Writing Effective Reports

In this era when floods of information are available at our fingertips, it is essential for senior management and board members to have fast access to relevant and reliable information! Retrieving this information from different locations in the organization is inefficient. The solution is the...

ICTD International Centre for Training and Development

Product, Packaging and Branding Strategies

ICTD International Centre for Training and Development

Sales and Marketing Skills

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Managing Your Supplier Base

This course is for those who want to understand and implement the essential tools of Purchasing and Procurement by understanding the crucial role of suppliers and maintaining strong relationships with them. Participants will learn how to evaluate procedures and make needed changes to methods to...

ICTD International Centre for Training and Development

Tender Fundamentals

Tender Fundamentals Course is the first step to recognizing and harnessing the capacity of your organization, regardless of its size. The Tender Fundamentals Course gives you the skills, tools and confidence to develop: The tender planning and response process Your understanding of the...

ICTD International Centre for Training and Development

Certified Recruitment, Interviewing & Selection Skills

The 'everything you need to know' course before you hire someone. By participating in this course, you will learn all you will need to know about employee interviews, recruitment and selection. You will also learn how making the wrong hiring decision means throwing away a substantial investment...