Best executive courses in Marketing in Malaysia

ICTD International Centre for Training and Development

How to Approach and Work With Relevant Agencies and Ministries in Support of National and Business Strategies

PR and Communications are at the heart of business performance. In this program you will learn: The tools and techniques required to manage reputation in a complex media environment How to manage knowledge within the business for effective media management How to shape external...

ICTD International Centre for Training and Development

Preparing and Managing Contracts

Everyday significant revenues are made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipment and services. Since all business activities are governed by contractual relationships, it is increasingly important for all...

ICTD International Centre for Training and Development

Advanced Forecasting Techniques

Inventory Management Techniques is the essential skills for managing inventory in the supply chain. Participants are shown to evaluate procedures and make needed changes to methods to improve customer service whilst achieving reductions in inventory; eliminate wasteful costs; avoid internal...

ICTD International Centre for Training and Development

Product, Packaging and Branding Strategies

ICTD International Centre for Training and Development

Managing Costs in Warehousing

Warehousing and physical distributions are changing dramatically! New approaches and methods offer opportunities to cut costs substantially while improving overall operations. More and more organizations are now focusing on the impact of the warehouse's bottom line and recognizing that their...

ICTD International Centre for Training and Development

Measuring the ROI of HR Department

Every business or organization begins and ends with people — and that's where you come in. Today's competitive marketplace requires human resource professionals to have an expanded role in the organization due to increasing importance of social and relationship capital. Your challenge today is to...

ICTD International Centre for Training and Development

Role of Logistics in International Trade

International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training programs looks at the essentials...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Project Management Leadership Skills

Countless numbers of projects undertaken by organizations in the private and public sectors significantly overrun the project schedule and budget, and as a consequence fail to achieve the organization’s financial and strategic objectives, often with sizable increases in costs and with substantial...