Best executive courses in Malaysia

ICTD International Centre for Training and Development

Writing Effective Reports

In this era when floods of information are available at our fingertips, it is essential for senior management and board members to have fast access to relevant and reliable information! Retrieving this information from different locations in the organization is inefficient. The solution is the...

ICTD International Centre for Training and Development

Credit Risk Models

Credit risk management continues to constitute the greatest challenge to banks, other lenders and regulators worldwide. As witnessed by the Enron debacle and a number of other credit surprises, upgrading knowledge in new credit techniques is a serious issue in the international banking...

ICTD International Centre for Training and Development

Financial Analysis, Evaluation & Budgeting

Successfully controlling finance requires the establishment and review of all aspects of procedures, authorisation, reporting and monitoring of financial transactions. This course has been designed to provide delegates with practical approaches to financial management and control. Many...

ICTD International Centre for Training and Development

Strategic Sales Planning and Territory Management

Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Comprehend the methods of effective territory management and...

ICTD International Centre for Training and Development

Communication Skills and Positive Engagement With Others

Course Objectives To set clear guidelines for effective communication To consider the role of good interpersonal skills in the multi-cultural workplace of the Gulf To understand different behavioral styles and learn to modify your behavior to achieve best results To understand...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Process Equipment & Piping Systems: Application, Design & Operation, Failure Prevention & Repairs

ICTD International Centre for Training and Development

Bottom Hole Assembly Design & Well Head Equipment

ICTD International Centre for Training and Development

The Management and Leadership Development Course

A management position requires the holder to perform a number of roles simultaneously: strategist, team builder, innovator, decision maker, mentor and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance. This uniquely designed...