Best executive courses in Malaysia

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Project Scheduling and Budgeting

Through an increasingly challenging multimedia-simulated case study, you practice essential project estimating and scheduling techniques to build and manage a workable project plan. Course Objectives Upon successful completion of this course, the delegates will be able to: Construct a...

ICTD International Centre for Training and Development

Managing Multiple Projects

Organizations that are project driven are faced with the challenge of effective management of inter-dependent, varied priority, varied value, multi-players, shared-resources, short and long term, multiple-accountability, shared-authority, variable risk level and dynamic projects. Therefore, it is...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Advanced Management and Leadership Skills

This Advanced Management and Leadership skills training course delegates with a broad range of management and leadership theories and practical tools to apply in their working environment. It is designed for participants in experienced senior management roles and those who work with colleagues...

ICTD International Centre for Training and Development

Certified Recruitment, Interviewing & Selection Skills

The 'everything you need to know' course before you hire someone. By participating in this course, you will learn all you will need to know about employee interviews, recruitment and selection. You will also learn how making the wrong hiring decision means throwing away a substantial investment...

ICTD International Centre for Training and Development

How to Approach and Work With Relevant Agencies and Ministries in Support of National and Business Strategies

PR and Communications are at the heart of business performance. In this program you will learn: The tools and techniques required to manage reputation in a complex media environment How to manage knowledge within the business for effective media management How to shape external...

ICTD International Centre for Training and Development

Supply Chain Management

This five-day course is an introduction to the supply chain concept and will explore the management of supply chains to improve an organization’s overall supply efficiency. Other concept included are the definitions of supply chains, identification procedures, an overview of methods, processes,...

ICTD International Centre for Training and Development

Custom Clearance

Customs and security initiatives have imposed new regulations on companies that make it more challenging than ever to trade internationally. We all understand the importance of customs clearance in the supply chain. Compliance to local market regulations and excellent relationship with local...

ICTD International Centre for Training and Development

Applied Logistics Management

Applying Logistics Management in real life entails: evaluating procedures, eliminating wasteful activities/costs, avoiding those internal problems that limit performance, change and improve working methods, obtaining added value for money and improving customer service. Warehouses and stores are...