Best executive courses in Malaysia

ICTD International Centre for Training and Development

Sales and Marketing Skills

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Financial Analysis, Evaluation & Budgeting

Successfully controlling finance requires the establishment and review of all aspects of procedures, authorisation, reporting and monitoring of financial transactions. This course has been designed to provide delegates with practical approaches to financial management and control. Many...

ICTD International Centre for Training and Development

Strategic Sales Planning and Territory Management

Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Comprehend the methods of effective territory management and...

ICTD International Centre for Training and Development

Certified Recruitment, Interviewing & Selection Skills

The 'everything you need to know' course before you hire someone. By participating in this course, you will learn all you will need to know about employee interviews, recruitment and selection. You will also learn how making the wrong hiring decision means throwing away a substantial investment...

ICTD International Centre for Training and Development

How to Approach and Work With Relevant Agencies and Ministries in Support of National and Business Strategies

PR and Communications are at the heart of business performance. In this program you will learn: The tools and techniques required to manage reputation in a complex media environment How to manage knowledge within the business for effective media management How to shape external...

ICTD International Centre for Training and Development

Writing Effective Reports

In this era when floods of information are available at our fingertips, it is essential for senior management and board members to have fast access to relevant and reliable information! Retrieving this information from different locations in the organization is inefficient. The solution is the...

ICTD International Centre for Training and Development

Project Management Professional Program: Planning and Implementing Project Management Office (PMO)

Over the last few years, the relevance of PMO in the organization has grown tremendously because PMOs have increased the project success rates and made project delivery more standardized and predictable. The PMOs are evolving with time and the PMO maturity level has been increasing. It is...

ICTD International Centre for Training and Development

Managing Projects in Organization

Nowadays, almost all kinds of organizations are required to undertake projects for various purposes. Due to constraints of resources, projects must be managed in a proper way to achieve expected outcomes. Without thoughtful planning, execution and monitoring of efforts, organizations will lose...