Best executive courses in Istanbul (Turkey)

ICTD International Centre for Training and Development

Advanced Negotiation Skills

The Negotiating Techniques programmed teaches participants the fundamentals of negotiating so they can interact more effectively with others, resolve conflict and disputes, and achieve the best outcomes for themselves and their organizations. The programmed defines negotiation and outlines the...

ICTD International Centre for Training and Development

Team Negotiation

Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even shake up the industry. There have been questions about which division is reporting to whom, and even within senior management...

ICTD International Centre for Training and Development

Dealing With Difficult Customers

The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with your organization – it all comes down to PEOPLE. The overall goal is to minimize that experience, so the customer mot only...

ICTD International Centre for Training and Development

Contracts Reading, Writing & Negotiation

This highly interactive course will increase your understanding of contracts and your ability to use contracts to protect your organization. Whether you are in purchasing, contract management, subcontracts, project management, general management or sales, you are constantly involved with...

ICTD International Centre for Training and Development

Preparing and Managing Contracts

Everyday significant revenues are made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipment and services. Since all business activities are governed by contractual relationships, it is increasingly important for all...

ICTD International Centre for Training and Development

Maintenance Contracts Management

ICTD International Centre for Training and Development

Effective Contracts Administration

Contract administration is a broad term used to describe management of the parties’ responsibilities in delivering contracts. At the core of each responsibility is the contract. During this course participants will review the crucial interface between the contract administrator’s role and...

ICTD International Centre for Training and Development

Amicable Settlement of Disputes & Arbitration

ICTD International Centre for Training and Development

Service Level Agreements and IT Contracts

A formal SLA between the user and the provider of the computing service is one of the keystones of today’s IT and telecommunications management. SLAs are as appropriate to in-house computing, communications, development and support activities as they are to commercial or facilities management...

ICTD International Centre for Training and Development

Certificate in Retail Operations

This course reflects the role of an individual who works with customers in retail environment, giving you the relevant skills and knowledge to work in a small or medium retail store front or back of the business. Certificate III in Retail provides the opportunity for employees to update,...