Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Evaluation and Analysis of Vitamins in Foods

ICTD International Centre for Training and Development

Electrical Preventive Maintenance

Statistics indicate that more fires start from electrical system failure than from any other cause. Electrical equipment is usually well designed and properly installed. However, the principal reason for electrical system breakdown is the failure to maintain the installation in its designed...

ICTD International Centre for Training and Development

Business Process Analysis & Modeling

Business process analysis and modeling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this workshop the participants will...

ICTD International Centre for Training and Development

Creating High Performance Team

This course provides participants with tools and techniques for transforming a group of people into a cohesive, well-functioning, high performing team. We review the attributes and characteristics that differentiate high performing teams from all others. Participants will learn how to set...

ICTD International Centre for Training and Development

Advanced Employee Relations

Advanced Employee Relations is the work that involves providing advice and assistance to employees and managers, program administration, research, and case management in matters related to conduct, performance, attendance, and dispute resolution. In this workshop, participants will have an...

ICTD International Centre for Training and Development

Talent Management for Effective Manpower, Succession Planning

This course will be delivering competency training to provide HR Executives and Professionals with the skills and expertise needed to design, develop and implement a competency-based program for their organization. The program explains the concepts and practices you can use to address current...

ICTD International Centre for Training and Development

Creativity, Excellence, Continuous Improvement and Quality

Have you ever found yourself confronted with a problem at work and wondered why it keeps recurring? Did you feel empowered enough to do anything about it? Continuous improvement is a structured process of change that addresses problems or improvement opportunities so that performance objectives...

ICTD International Centre for Training and Development

Performance Management From Goal Setting to Appraisal

Simply put, performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees, etc. Information in...

ICTD International Centre for Training and Development

Learning Powerful Telesales Skills

Effective salespeople are fundamental to any organization. In an increasingly competitive market, companies realise they must adopt a proactive approach to increasing sales and retaining their customers. This course is designed for people who represent their company's image by selling their...