Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Understanding Mind map & Memory Techniques

Mind Maps only contain keywords. This means that the information to remember is prompted by short, memorable words with meaning – not reams of notes! Mind Maps promote associations and connections. As we know, association is an important way to improve memory. Mind Maps not only encourage...

ICTD International Centre for Training and Development

Public Relation Etiquette, Protocol, Ceremonies and Dealing With VIPs

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal...

ICTD International Centre for Training and Development

Developing Customer Service

A customer service program formalises the level of customer service you aim to provide, and what practical things you will do to achieve this. Establishing a successful customer service program in your business requires commitment from yourself and your staff. You need to plan it, develop it,...

ICTD International Centre for Training and Development

Manual Handling

Manual Handling helps employees assess the risks involved in moving, lifting or carrying heavy or awkward objects, and explains the correct techniques to use. With confident, well-trained staff, a business will reduce the risk of workplace injuries which can lead to long-term absence and costly...

ICTD International Centre for Training and Development

Essential Management Skills for Administrators

ICTD International Centre for Training and Development

Developing Core Skills for Administrators & Secertaries

This training aims to help you raise your efficiency levels and develop skills that will help you build your career. You will learn essential tools for personal development in five key areas: Personal effectiveness (better business reading, note-making with mind maps, and memory skills) ...

ICTD International Centre for Training and Development

Communication & Planning Skills for Administrative Professionals

Good communication and planning skills are essential for all administrative professionals. This interactive and practical program is designed to help participants review and develop these skills so that they can enhance not only their own effectiveness but also that of their immediate colleagues...

ICTD International Centre for Training and Development

Minutes Taking

Across an entire organization, many meetings from informal to formal are taking place every day. Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried and ideas...

ICTD International Centre for Training and Development

Building Skills for Working in Teams: Igniting Passion & Activating Potential in Teams

Teams seem to be appearing everywhere in the workplace. They may not call themselves teams; they may use terms like task force, committee, group, or panel. But regardless of what they call themselves, the success of these groups depends on whether or not they learn to function as a team. ...

ICTD International Centre for Training and Development

Managing Stress & Pressure at Work

Stress affects millions of people. One of the most common forms of stress is that related to our careers and the workplace. In today's economic difficulty, work related stress is even more pronounced than ever before. Worries about whether or not people will be able to keep their job, their...