Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Planning Promotional Campaigns

Promotional campaigns are often extremely complex, involving numerous media, multiple channels and a plethora of different suppliers. Learn how to plan and manage direct and digital marketing campaigns to ensure that they happen on time, on brief and on budget. Course Objectives The...

ICTD International Centre for Training and Development

Principles of Marketing

Provides a general knowledge of marketing emphasizing marketing mix elements and target markets for consumer and industrial products, marketing strategies, customer behavior, market planning and promotion. Course Objectives Upon successful completion of Principles of Marketing...

ICTD International Centre for Training and Development

Creative and Innovative Internal Customer Services

Most employees understand the importance of providing great external customer service, however, few understand the necessity for providing quality internal customer service. Without each employee treating others within the organization with the same care and respect as they would show a customer,...

ICTD International Centre for Training and Development

Designing and Managing Effective Contracts

The ability to negotiate successfully is one of the most basic of the business person’s skill sets. Significant positive or negative impacts are made to every organization’s bottom line from the results of the negotiations conducted by their employees either with internal or external customers or...

ICTD International Centre for Training and Development

Advanced Protective Relaying for Electrical Power Systems

Power system protection is very important for generation, transmission, distribution, utilities and industrial electrical distribution networks, because it limits the damage in electrical networks caused by short circuit and other type of faults. The course contains the different types of relays,...

ICTD International Centre for Training and Development

Managing and Motivating Towards Excellence: Skills, Competencies, Traits and Techniques

To create high levels of customer satisfaction and achieve the organizational mission, organizations must become “One Big Team Working Together”. Everyone must be contributing their ideas, working together as internal customers. This requires a radical shift in “management” paradigm where leaders...

ICTD International Centre for Training and Development

Advanced Office & Administration Management

In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills. This training course identifies and examines the key components of the role and within each element builds up a range of approaches and...

ICTD International Centre for Training and Development

Advanced Public Relation

This highly interactive and fun programme enables you to examine today’s communications environment looking afresh at how we establish and defend our reputation, help deliver business goals and influence government, critics and consumers. In a time of rapid technological and social change...

ICTD International Centre for Training and Development

Planning and Developing New Products

Today product development ranks among the most activities for organizations, Organizations that cannot offer products relevant to their customers quickly become obsolete. But where to start? How do organizations go about planning and developing products? A new product can take so many forms. It...

ICTD International Centre for Training and Development

Design Management for Construction Projects

A construction project is a vehicle to bring about change. A built environment professional with responsibility for the construction and maintenance of e.g. roads, houses, airports, schools and hospitals needs to manage various vital resources for this change to happen, such as cost, time, people...