Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Strategic Supply Chain Management

This course will explore the key management tasks that are important in operating an effective and efficient Supply Chain System to generate the highest level of customer satisfaction and retention at the lowest cost. During the training, participants will gain new insights on how to apply...

ICTD International Centre for Training and Development

Warehouse Manager Roles

The course participants will learn the fundamentals roles of any successful warehouse manager. They will gain an understanding of how warehouse operations are managed efficiently. They will also gain sufficient knowledge to allow them to develop solutions to problems in their own working...

ICTD International Centre for Training and Development

Modern Power System Protective Relaying

Protection of low, medium and high voltage power systems requires an understanding of system faults and their detection, as well as their safe disconnection from the power system. This course presents a comprehensive and systematic description of the concepts and principles of operation and...

ICTD International Centre for Training and Development

Advanced Oil & Gas Production: Crude Oil Desalting and Dehydration Process

The purpose of this course is to present an overview and advanced understanding of the wide range of oilfield production handling and treatment equipment. The attendee would learn not only “what” but “how” field fluid treating equipment works. The fundamental principles of fluid behavior are...

ICTD International Centre for Training and Development

Performance Appraisal

Many managers are concerned about how to best carry out appraisals and to link this to development plans and future training. This performance appraisals training course will identify the benefits of appraisal, the key skills required and how to assess its effectiveness. This appraisals course...

ICTD International Centre for Training and Development

LNG Trading & Logistics

This intensive five-day course has been specifically designed to give you the tools to develop an effective LNG Trading and Logistics strategy in the rapidly evolving LNG market. This course will equip the participants with the skills needed to progress to the next level. Throughout the course,...

ICTD International Centre for Training and Development

Mv, HV and EHV Switchgear Testing and Commissioning

Tomorrow's leading companies will succeed not by battling competitors but by creating new uncontested market space. This course is designed to provide participants with the tools and techniques necessary to effectively formulate, implement and monitor a strategic growth plan. It will examine...

ICTD International Centre for Training and Development

Best Practice Presentation and Pitching Skills for Media, Creative, Designers and Agencies

Getting new business is a constant and never-ending process. From the moments you are given to make your pitch the job is yours to lose. If they've agreed to see you, then they must be attracted to something you have. To create the very best pitch, you need to be able to create two-way empathetic...

ICTD International Centre for Training and Development

Gas Turbines and Compressors Troubleshooting

This course is a must if your company’s goals include reducing costs and preserving the lives of your employees because it delivers a wide range of pro-active, efficient troubleshooting skills. It has been proven that technical competence alone is no longer enough to ensure consistent operational...