Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Effective Business Writing for Secretaries & Administrative Professionals

Successful secretaries and administrators often require many of the same skills as senior staff in an organization. They are often the person in charge of the organization's correspondence, and are very often the first point of contact for visitors. Therefore, they must display a highly...

ICTD International Centre for Training and Development

The art of Writing Official Letters

This course is packed with practical hints and tips to help you write more clearly and persuasively. You will learn how to apply the principles of good communication to everyday business writing tasks such as: emails, letters, customer proposals, business cases, case studies, management reports,...

ICTD International Centre for Training and Development

Writing Reports and Proposals

It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and...

ICTD International Centre for Training and Development

Professional First Line Management Development Program

As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. Course Objectives This program will provide a framework to understand the key drivers of leadership and management success and a toolbox...

ICTD International Centre for Training and Development

Understanding Emotional Intelligence

Leading and managing requires more than simply a high IQ (Intelligence Quotient). Managers need to understand how their own emotions have an impact on their performance, and how understanding and handling the emotions of others can maximize individual and team performance. Course...

ICTD International Centre for Training and Development

Business Continuity Planning

Business processes are increasingly linked together and a disaster (power outage, fire, pandemic, computer virus attack) could cripple your organisation, suspend operational business processes and disrupt systems. Not to mention the financial loss and damage to your reputation as a reliable...

ICTD International Centre for Training and Development

Developing Your Emotional Intelligence

Emotional intelligence (EI) is vital to being an effective and high-performing member of any team. Business professionals who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness have a stand-out advantage in any organization. Course...

ICTD International Centre for Training and Development

Active Listening Skills

To listen, really listen is a difficult thing to do. Frequently, we hear what someone is saying without giving it our full attention and without fully understanding what has been said.   Communication breaks down without effective listening skills which is why listening is usually the first place...

ICTD International Centre for Training and Development

Be A Better Listener - Active Listening Skills

The ideas in this course can help you communicate better by listening better. We cover ideas that you can incorporate right now. You can improve your active listening skills, show people you care about them and their message, and have better relationships. To listen, really listen is a difficult...

ICTD International Centre for Training and Development

Business Planning: Practical Strategies for Organizational Success

Business planning provides the means by which successful staff develop and implement strategies and action plans that achieve the goals and Course Outcomes of their enterprise. Effective business planning links the enterprise€™s internal capability with the opportunities and threats it faces in a...