Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Strategies for Succession Planning

Learn strategic principles of succession planning, models to put in place, creation of templates for knowledge transfer, and key practices in the successful succession planning of your organization’s staff and leadership. Course Objectives By the end of this course you will be able to: ...

ICTD International Centre for Training and Development

Fundamental and Anatomy of Shipping Logistics

Why a course on Fundamentals & Anatomy of Shipping Logistics? Being an expert in one field is no longer enough - an awareness of the whole business is essential. Environmental issues impact economics. Political shifts open up threats and opportunities. Changes in law, finance, marketing, energy...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Compensation for end of Employment

Successful management and motivation of employees is clearly linked to employee reward systems. There is much correlation between organizational success and effective reward systems, demonstrating that how employees are rewarded should be linked directly to their overall value to the...

ICTD International Centre for Training and Development

Strategic Supply Chain Management

This course will explore the key management tasks that are important in operating an effective and efficient Supply Chain System to generate the highest level of customer satisfaction and retention at the lowest cost. During the training, participants will gain new insights on how to apply...

ICTD International Centre for Training and Development

Effective Purchasing Management

It is time for Purchasing to move from the low value, transaction, and administrative focus to being the high value strategically focused organization that’s adds competitive advantage to the organization. Bringing competitive advantage means applying the best practices implemented by world-class...

ICTD International Centre for Training and Development

Advanced Excellence for Managers: Strategic Management, Leadership, Thinking, Planning and Competencies

Business leaders are required to possess cutting-edge skills and are faced with increasingly complex responsibilities. Most Leaders of tomorrow must come from the ranks of the managers of today. Making this transition from manager to leader requires new competencies and a plan to move into...

ICTD International Centre for Training and Development

Effective HRM for Line Managers

Every business or organization begins and ends with people — and that's where you come in. Today's competitive marketplace requires human resource professionals to have an expanded role in the organization due to increasing importance of social and relationship capital. Your challenge today is to...

ICTD International Centre for Training and Development

HR Planning and Development

This course focuses on the processes of planning the HR needs of an organization based on its vision, mission and strategic objectives and estimating the budget requirements to satisfy those needs. The course draws heavily on the managerial tools of strategic planning, forecasting, budgeting and...

ICTD International Centre for Training and Development

Certified HR Manager

Over the years, the role of human resource has changed markedly. HR professionals need to be good communicators, strong in leadership skills, be aware of the latest changes pertaining to legislation around employment, a good head for strategic thinking and be a HR business partner. This...