Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Advanced Management Skills for Personal Assistants

During this course, participants engage in learning in theory and practice the duties of a personal assistant. This interactive course includes activities to enhance learning and the development of practical skills. This comprehensive course involves the development of skills and knowledge that...

ICTD International Centre for Training and Development

Documents & Records Management Compliance

Managing documents, records and content can be difficult. How do you best capture, manage and store the documents and records in your organization? Does your approach meet compliance requirements, regulations and standards? What is the best way to manage emails, web pages and electronic documents...

ICTD International Centre for Training and Development

Business Writing for Administrative Professionals

This course will help administrative professionals develop their writing skills and learn how to write more effectively. They will discover how to structure effective emails and letters, and there will be a session on writing tasks such as writing agendas and minutes for meetings. Course...

ICTD International Centre for Training and Development

Performance Enhancement for Secretaries

Secretarial Skills courses are designed especially for Secretaries of all levels – Secretaries with little prior experience, Executive Secretaries, Personal Assistants, and top-level Management Secretaries. These programs have been designed to improve performance and maximize opportunities for...

ICTD International Centre for Training and Development

Advanced Competencies for Professional Secretaries

Gain the knowledge you need as an administrative executive, admin support personnel, secretary or administrative assistant to become a valued and productive member of your organization. Your role has evolved into a complexity of shifting roles and responsibilities. This training will provide you...

ICTD International Centre for Training and Development

Managerial Skills for Office Managers & Executive Secretarial Excellence

Every business and organization requires office administration. This function includes day-to-day activities related to financial planning, billing and record keeping, personnel, physical distribution and logistics. Courses here help your admin staff, your PA staff and your secretarial teams. ...

ICTD International Centre for Training and Development

Effective Business Writing for Secretaries & Administrative Professionals

Successful secretaries and administrators often require many of the same skills as senior staff in an organization. They are often the person in charge of the organization's correspondence, and are very often the first point of contact for visitors. Therefore, they must display a highly...

ICTD International Centre for Training and Development

Assertiveness Skills & Dealing With Difficult Situations

Assertiveness is a communication skill in much the same way that 'negotiating', 'delegating', and other identifiable business skills are. It is a communication skill that enables people to be more confident and develop the appropriate interpersonal skills for dealing with people. The course...

ICTD International Centre for Training and Development

Professional First Line Management Development Program

As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. Course Objectives This program will provide a framework to understand the key drivers of leadership and management success and a toolbox...

ICTD International Centre for Training and Development

Active Listening Skills

To listen, really listen is a difficult thing to do. Frequently, we hear what someone is saying without giving it our full attention and without fully understanding what has been said.   Communication breaks down without effective listening skills which is why listening is usually the first place...