Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

High Performance Road map to Customer Service Excellence

Obsession with the customer is the single most vital factor in business success today! The main priority in any business must be to win and keep the customer, with emphasis on building a growing customer base. Failure to do so simply means no profits, no growth, no jobs, and no business! Success...

ICTD International Centre for Training and Development

Business Continuity Management & IT Disaster Recovery

Business Continuity Management (BCM) is not just about reacting to an incident or a crisis, nor is it just a professional specialist discipline. BCM is now regarded as a corporate business activity that the business owns and drives and is applicable to all organizations. BCM can provide the...