Best executive courses in London (United Kingdom)

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Scenario Thinking for Strategic Planning

Strategic thinking and planning are now an essential part of a leader's daily work. In order to maintain their organization's competitive edge, leaders at all levels of an organization need to evaluate and priorities work, according to strategic goals. A successful strategic process engages...

ICTD International Centre for Training and Development

Public Relation Etiquette, Protocol, Ceremonies and Dealing With VIPs

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal...

ICTD International Centre for Training and Development

Manpower Budgeting, Planning & Control

This course will provide delegates with the skills needed to fully understand the costs involved with HR that allow them to present a realistic case to management. It will feature case studies, business simulation and practical group exercises to show delegates how to prepare, monitor and control...

ICTD International Centre for Training and Development

Principles of Marketing

Provides a general knowledge of marketing emphasizing marketing mix elements and target markets for consumer and industrial products, marketing strategies, customer behavior, market planning and promotion. Course Objectives Upon successful completion of Principles of Marketing...

MCE

Improving Your Project Management Skills: the Basics for Success

You have been assigned to manage a project or you are participating in a project as a team member. You probably have heard or read a lot on project management. However, how do you structure the project, how do you plan it effectively and how do you take control over its implementation? How...

Fitch Learning

Bank Capital Adequacy Under Basel III

This course provides participants with a comprehensive overview of Basel III’s capital regulations for banks. The course covers current regulations as well the Finalisation of Basel III (commonly referred to as ‘Basel IV’). This is an interactive course, where real-life examples, case studies and...

Fitch Learning

Liquidity Risk Management in Banks

Liquidity risk was one of the main drivers of the 2008 global financial crisis. This course will give an overview of the challenges of managing liquidity risk as well as recommendations to address this important risk, including minimum regulatory requirements. Key Learning Outcomes: ...

Fitch Learning

Operational Risk Management in Financial Institutions

The course will develop an understanding of the importance of operational risk management within the Banking and Finance industry and build an appreciation for the impact operational risk can have. The focus is on the practical implication of operational risk, rather than just the theory. To this...

Fitch Learning

Restructuring Problem Credits

The two-day Restructuring Problem Credits course (RPC) provides an overview of steps available to investors when a company has problems servicing its debt. The focus is on the practicalities of dealing with companies in trouble, but also emphasizes technique and methodology, which can be used in...