Elena Bou Alameda

Elena Bou has been Associate Professor in the Department of Operations Management and Innovation at ESADE since 1998.

Her teaching activity comprises lecturing in different courses and programmes, covering undergraduate programmes, MBA, Executive Masters, PhD courses and Executive Education.

She has worked as a consultant in the implementation of quality systems and organisational change in different types of companies, in private and public organisations and within a European context (Spain, Germany and England). She has carried out different research projects including the coordination of the European Research ESPRIT Project: ''Performance Measurement System for Total Quality Management'', designing the methodology, product development and system implementation in Spanish, English and German companies. Recently she has carried out the study on knowledge dynamics within organisational and professional practice.

Currently, she is member and co-ordinator of ESADE Research Group for Organisational Learning and Knowledge (GRACO).

She is author of several professional and academic publications and referee of academic journals.

Education

• Doctor Europeo. ESADE - Universitat Ramon Llull
• EUDOKMA Certification. EUDOKMA
• Doctora en Administració i Direcció d''Empreses. ESADE - Universitat Ramon Llull
• Máster en Dirección y Administración de Empresas. ESADE
• Licenciada en Administración y Dirección de Empresas. ESADE - Universitat Ramon Llull

Areas of interest

• Practice and Expertise
• Managing the Professional Organization and Knowledge-Intensive-Firms (KIF)
• Service Operations Management
• Service Quality Management
• Managing Operations in the Knowledge Organization
• Knowledge creation in the firm
• Qualitative research