Hyeokkoo Kwon

Hyeokkoo Eric Kwon (권혁구) is an Assistant Professor of Information Technology and Operations Management in Nanyang Business School (NBS) at Nanyang Technological University (NTU), Singapore. Prior to joining NBS in 2018, he received his Ph.D. in Management Engineering (Information Systems) and B.S. in Aerospace Engineering from the Korea Advanced Institute of Science and Technology (KAIST).

His research interests include mobile analytics of AI, platforms, FinTech, digital healthcare, and customer targeting in particular and economics of IT, big data analytics, and technology management in general. He has been closely working with a number of leading companies in diverse industries, including mobile marketing, telecom, banking, consumer/market research, healthcare, retail, CRM, and F&B, for business analytics-related projects and consulting works.

Based on the industry collaboration, he has published in leading journals, including Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Journal of Operations Management (JOM), and Production and Operations Management (POM). His research has also been presented at leading conferences, including International Conference on Information Systems (ICIS), Workshop on Information Systems and Economics (WISE), and Conference of Information Systems and Technology (CIST). He is an active reviewer for Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Management Information Systems Quarterly (MISQ), and Management Science (MS) and serves as an associate editor of Asia Pacific Journal of Information Systems (APJIS).

He has received a series of honors and awards, including Research Excellence Award (2019) and Teaching Excellence Award (2021) by Nanyang Business School and Best Paper Award by International Conference on Information Systems 2020 (ICIS 2020).