Janet Hillier

Areas of Expertise

Organization learning, team development, change management, organization design, leadership development, strategic management

Academic Degrees

• PhD, Indiana University, 1990
• MBA, Kelley School of Business, Indiana University, 1983
• MS Counseling, Purdue University
• BA Sociology, DePauw University

Professional Experience

• Slalom Consulting, 2008
• Director, Leadership and Organization Development, Medstar, Franklin Square Medical Center, Baltimore MD 2006-2008
• VP Organization Development & Human Resources, Peacehealth, St John Medical Center, Longview WA 2000-2003
• Hamilton Hillier, 1995-2000, 2003-2006
• Assistant Professor, Wake Forest University Babcock Graduate School of Management, Winston Salem, NC , 1993-1995
• Visiting Assistant Professor, University of Massachusetts, Amherst MA, 1991-1993
• McKinsey & Company, 1986-1991

Awards, Honors & Certificates

• Roethlisberger Award for the best paper in the 2013 Journal of Management Education to recognize research excellence in management education.
• Nominated for Kelley School Innovation Award, 2012

Selected Publications

• Hillier J. (2015), "Fritz J. Roethlisberger Memorial Award Goes to ''Let’s Burn Them All: Reflections on the Learning-Inhibitory Nature of Introduction to Management and Introduction to Organization Behavior Textbooks,’" Journal of Management Education, 39, 681-683.
• Hillier, J., & Dunn-Jensen, L.M. (2014), “Team Charter Best Practice,” American Psychological Association PsycTest Database, http://www.apa.org/pubs/databases/psyctests/index.aspx.
• Hillier, J., & Dunn-Jensen, L.M. (2013), “Groups Meet . . . Teams Improve: Building Teams That Learn,” Journal of Management Education, 37:704-733. Best Paper Award.
• Jan Hillier is a Clinical Associate Professor of Management at Indiana University-Bloomington Kelley School of Business. She teaches a wide range of organization and management classes in four programs - undergraduate, MBA, Kelley Direct (online MBA) and LAMP (Liberal Arts Management Program for non-business honor students).

In addition to her academic work, Jan is a management consultant specializing in organization effectiveness, change management, leadership development and coaching. Consulting with McKinsey for five years, she brings a strategic, problem-solving approach to her work.

• Developed and implemented a leadership program based on emotional intelligence designed to create a healthy work environment while vice president of a west coast regional hospital.

• Created a skill-based leadership training curriculum for quarterly management retreats.while Director of Leadership and OD at a Baltimore hospital.

• Planned and facilitated a change program in conjunction with the CEO and senior executives of a large international manufacturing company as an independent consultant to align the culture with a new strategic direction. Team development integrated leadership development with department functioning.

• Consulted on a variety of team-based projects for major industrial, service and health care clients involving strategy development, merger/acquisition integration, organizational effectiveness and change management while at McKinsey. and actively contributed to the firm’s change management and organization practice.

As a full-time faculty member of the Wake Forest Babcock Graduate School and the University of Massachusetts-Amherst, she taught a range of organization, leadership and strategy courses. She served on the Board of Directors of the Center for Emerging Leadership in Minneapolis, Minnesota for four years.

Specialties: Strategic Organization Effectiveness • Leadership Development • Coaching • Organization Alignment • Organization/Needs Assessment • Change Management • Team Development • Facilitation • Survey Administration