Jennifer Xu

Jennifer J. Xu is a Professor of Computer Information Systems at Bentley University. She received her PhD in Management Information Systems from the University of Arizona. Her research interests include artificial intelligence, machine learning, business analytics, social network analysis, FinTech, healthcare informatics, and human-computer interaction. She has published more than 80 articles in Information Systems journals, books, and conference proceedings. She is currently serving on the editorial boards of Journal of the Association for Information Systems (JAIS) and Communications of the AIS (CAIS).

Education

• Ph.D. in Management (Major: Management Information Systems), University of Arizona July 2005
• M.S. in Computer Science, University of Mississippi July 2000
• B.E. in International Business, Beijing Institute of Technology July 1995

Teaching Interests

• Artificial Intelligence,
• Business Intelligence,
• Programming Languages,
• Systems Analysis and Design,
• Database Management,
• Management Information Systems.

Research Interests

• Business Intelligence, Big Data, and FinTech,
• Knowledge Discovery and Data Mining,
• Knowledge Management,
• Social Network Analysis,
• Online Community,
• Information Visualization,
• Human-Computer Interaction,
• Electronic Commerce,
• Health Informatics.

Consulting/Practice Interests

• FinTech,
• Machine Learning,
• Electronic Commerce,
• Business Intelligence.

Work Experience

• Professor, Department of Computer Information Systems, Bentley University July 2020 - present
• Director, MS in Digital Innovation Program, Bentley University July 2018 - June 2020
• Associate Professor, Department of Computer Information Systems, Bentley University July 2012 - June 2020
• Assistant Professor, Department of Computer Information Systems, Bentley University August 2005 – June 2012
• Research Associate, Artificial Intelligence Lab, Department of MIS, University of Arizona August 2000 – July 2005
• Graduate Research Assistant, Department of Economics and Finance, University of Mississippi August 1997 – July 1998
• Management Assistant, Mitsui & Co., (China) Ltd. Beijing, China July 1995 – August 1996

Awards and Honors

• 2021, Reviewer Hall of Fame, Journal of the Association for Information Systems
• 2020, INFORMS ISS Design Science Award, INFORMS
• 2020, Distinguished Paper, 2020 EDSIG Conference
• 2018, Best Paper Award, The 2018 Workshop on Business Processes and Services
• 2012, Applying Blog Mining Techniques in Suicide Research and Prevention, Hong Kong Research Grant Council's General Research Fund (GRF)
• 2011, Bentley Service Award, Bentley
• 2008, NSF Grant (Co-PI), "Software for Real-World Systems (SRS): Design and Evaluation Methodologies for Enhancing ERP System Usability," $400,000, 2008-2011
• 2008, Outstanding Scholarly Contribution Award
• 2007, Bentley Publication Award
• 2006, Best Paper on the 10th Pacific Asia Conference on Information Systems, Malaysia, July 6-9, 2006.
• 2005, Graduate In-state Tuition Scholarship, University of Arizona, 2001-2005
• 2005, Tuition Scholarship and Graduate Assistantship, University of Arizona, 2000-2005
• 2004, 2004 James LaSalle Outstanding Graduate Student Instructor Award, University of Arizona
• 2000, Tuition Scholarship and Graduate Assistantship, University of Mississippi, 1997-2000
• 1995, Renmin Fellowship, Beijing Institute of Technology, Beijing, China, 1991-1995

Publications

Journal Articles

• Liu, M., Robin, A., Wu, K., Xu, J. (2022). Blockchain Technology: A Use Case on Supply Chain Traceability. Journal of Emerging Technologies in Accounting, (19) 2 105-119.
• Xu, J., Chen, D., Chau, M., Li, L., Zheng, H. (2022). Peer-to-Peer Loan Fraud Detection: Constructing Features from Transaction Data. MIS Quarterly, (46) 3 1777-1792.
• Xu, J., Frydenberg, M. E. (2021). Python Programming in an IS Curriculum: Perceived Relevance and Outcomes. Information Systems Education Journal, (19) 4 37-54.
• Xu, J., Babaian, T. (2021). Artificial Intelligence in Business Curriculum: The Pedagogy and Learning Outcomes. International Journal of Management Education, (19) 3
• Chau, M., Li, M., Wong, P., Xu, J., Yip, P., Chen, H. (2020). Finding People with Emotional Distress in Online Social Media: A Design Combining Machine Learning and Rule-Based Classification. MIS Quarterly, (44) 2 933-955.
• Liu, M., Wu, K., Xu, J. (2019). How Will Blockchain Technology Impact Auditing and Accounting: Permissionless Vs. Permissioned Blockchain. Current Issues in Auditing, (13) 2 A19-A29.
• Frydenberg, M. E., Xu, J. (2019). Easy as Py: A First Course in Python with a Taste of Data Analytics. Information Systems Education Journal, (17) 4 4-15. (Link)
• Xu, J., Fedorowicz, J., Williams, C. B. (2019). Effects of Symbol Sets and Needs Gratifications on Audience Engagement: Contextualizing Police Social Media Communication. Journal of the Association for Information Systems, (20) 5 536-569.
• Babaian, T., Xu, J., Lucas, W. T. (2018). ERP Prototype with Built-in Task and Process Support. European Journal of Information Systems, (27) 2 189-206. (Link)
• Williams, C. B., Fedorowicz, J., Kavanaugh, A., Mentzer, K., Thatcher, J. B., Xu, J. (2018). Leveraging Social Media to Achieve a Community Policing Agenda. Government Information Quarterly, (35) 2 210-222.
• Xu, J., Chau, M. (2018). Cheap Talk? The Impact of Lender-Borrower Communication on P2P Lending Outcomes. Journal of Management Information Systems, (35) 1 53-85.
• Xu, J., Topi, H. (2017). A Conceptual Model for User-System Collaboration: Enhancing Usability of Complex Information Systems. Communications of the AIS, (41) 1 775-800. (Link)
• Xu, J. (2016). Are blockchains immune to all malicious attacks. Financial Innovation.
• Xu, J., Chau, M., Tan, B. (2014). The Development of Social Capital in the Collaboration Network of IS Scholars. Journal of Association for Information Systems, (15) 2 835-859.
• Chau, M., Xu, J. (2012). Business Intelligence in Blogs: Understanding Consumer Interactions and Communities. MIS Quarterly, (36) 4 1189-1216.
• Chau, M., Xu, J., Cao, J., Lam, P., Shiu, B. (2009). Blog Mining: A Framework and Example Applications. IEEE IT Professional, (11) 1 36-41.
• Xu, J., Hu, D., Chen, H. (2009). Dynamics of Terrorist Networks: Understanding the Survival Mechanisms of Global Salafi Jihad. Journal of Homeland Security and Emergency Management, (6) 1 27.
• Kaza, S., Xu, J., Marshall, B., Chen, H. (2009). Topological Analysis of Criminal Activity Networks: Enhancing Transportation Security. IEEE Transactions on Intelligent Transportation Systems, (10) 1 83-91.
• Xu, J., Chen, H. (2008). The Topology of Dark Networks. Communications of the ACM, (51) 10 58-65.
• Leroy, G., Xu, J., Chung, W., Eggers, S., Chen, H. (2007). An End User Evaluation of Query Formulation and Result Review Tool in Three Medical Meta-search Engines. International Journal of Human-Computer Studies, (76) 11-12 780-789.
• Shroeder, J., Xu, J., Chen, H., Chau, M. (2007). Automated Criminal Link Analysis Based on Domain Knowledge. Journal of the American Society for Information Science and Technology, (58) 6 842-855.
• Xu, J., Wang, A. G., Li, J., Chau, M. (2007). Complex Problem Solving: Identity Matching Based on Social Contextual Information. Journal of Association for InformationSystems, (8) 10 525-545.
• Chau, M., Xu, J. (2007). Mining Communities and Their Relationships in Blogs: A Study of Hate Groups. International Journal of Human-Computer Studies, (65) 57-70.
• Wang, G., Chen, H., Xu, J., Atabakhsh, H. (2006). Automatically Detecting Criminal Identity Deception: An Adaptive Detection Algorithm. IEEE Transactions on Systems, Man and Cybernetics, (36) 5 988-999.
• Chen, H., Xu, J. (2006). Intelligence and Security Informatics for National Security. Annual Review of Information Science and Technology, (40) 229-289.
• Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2006). Knowledge Mapping: Visualizing the Expertise Space. Decision Support Systems, (42) 3 1539-1557.
• Xu, J., Chen, H. (2005). Criminal Network Analysis and Visualization: A Data MiningPerspective. Communications of the ACM, (48) 6 101-107.
• Xu, J., Chen, H. (2005). CrimeNet Explorer: A Framework for Criminal Network KnowledgeDiscovery. ACM Transactions on Information Systems, (23) 2 201-226.
• Chen, H., Chung, W., Xu, J., Wang, G., Chau, M., Qin, Y. (2004). Crime Data Mining: AGeneral Framework and Some Examples. IEEE Computer, (37) 4 50-56.
• Xu, J., Chen, H. (2004). Fighting Organized Crimes: Using Shortest-Path Algorithms toIdentify Associations in Criminal Networks. Decision Support Systems, (38) 3 473-487.
• Qi, Z., Chen, D., Xu, J. (). Do Facial Images Matter? Understanding the Role of Private Information Disclosure in the Crowdfunding Market. Electronic Commerce Research and Applications. Forthcoming.

Books

• Lang, K., Xu, J., Zhu, B., Liu, X., Shaw, M., Zhang, H., Fan, M. (2020). Smart Business: Technology and Data Enabled Innovative Business Models and Practices. Springer
• Xu, J., Zhu, B., Liu, X., Shaw, M., Zhang, H., Fan, M. (2019). The Ecosystem of e-Business: Technologies, Stakeholders, and Connections. Springer

Book Chapters

• Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). Patient Satisfaction and Hospital Structure: How Are They Related? In Chen, H., Zeng, D.D., Karahanna, E., Bardhan, I., (Eds.) Lecture Notes in Computer Science (LNCS) , Smart Health. 15-25. Springer
• Li, T. M., Xu, J., Chau, M. (2014). Competition within and Between Communities Within and Across Social Networks In , (Eds.) Encyclopedia of Social Networks and Mining. Springer
• Xu, J. (2014). Knowledge Discovery and Data Mining In Heikki Topi, Allen Tucker, (Eds.) Information Systems and Information Technology, Vol. 2 (Computing Handbook Set, Third Edition). Boca Raton: Taylor and Francis
• Memon, N., Xu, J., Hicks, D., Chen, H. (2010). Social Network Data Mining: Research Questions, Techniques, and Applications In N. Memon, J. Xu, D.L. Hicks, H. Chen, (Eds.) Data Mining for Social Network Data. 1-7. Springer
• Yates, D. J., Xu, J. (2009). Sensor Field Resource Management for Sensor Network Data Mining In Alfredo Cuzzocrea, (Eds.) Intelligent Techniques for Warehousing and Mining Sensor Network Data. 280-304. Hershey, PA: IGI Global (Link)
• Xu, J., Chen, H. (2008). Understanding the Nexus of Terrorist Web Sites In H. Chen, C. Yang, (Eds.) Intelligence and Security Informatics: Techniques and Applications. 65-78. Berlin: Springer
• Chau, M., Xu, J. (2008). Using Web Mining and Social Network Analysis to Study the Emergence of Cyber Communities in Blogs In H. Chen, E. Reid, J. Sinai, A. Silke, B. Ganor, (Eds.) Terrorism Informatics: Knowledge Management and Data Mining for Homeland Security. 473-494. Berlin: Springer