Joseph Restuccia
PROFESSOR, OPERATIONS AND TECHNOLOGY MANAGEMENT at Boston University
Biography
Boston University
Joseph D. Restuccia, DrPH, MPH is Professor and Chair of the Operations and Technology Management Department and Dean’s Research Scholar in the Boston University Questrom School of Business. Dr. Restuccia also holds the positions of Research Scientist at the Veterans Health Administration’s Center for Organization, Leadership and Management Research; Visiting Professor at Bocconi University in Milan, Italy; and Visiting Professor at Catholic University in Rome, Italy. His teaching and research spans over 35 years and has focused on issues related to health care quality measurement and improvement, cost containment, information technology, system transformation, and evaluation of interventions intended to improve effectiveness of health care delivery. As well as at Questrom, he has taught at BU’s Schools or Medicine and Public Health, Bocconi University, Catholic University, University of Michigan, and University of California, Berkeley. Among his activities are developing the Appropriateness Evaluation Protocol, a quality improvement instrument used internationally; co-authoring the widely-used health care Organizational Transformation Model; and publishing extensively in the health services research literature. His research has been funded with over $8,000,000 of extramural support as Principal or Co-Principal Investigator by organizations including AHRQ, VA HSR&D, HRSA, the Commonwealth Foundation, and the Robert Wood Johnson Foundation. He is currently principal investigator on a grant on Transformative Innovation for Primary Care Systems at Boston Medical Center. Dr. Restuccia has also consulted with numerous organizations in both the U.S. and in Europe on improving health care quality and productivity. He received his bachelor’s degree from Tufts University and his master’s and doctorate degrees from the University of California at Berkeley.
EDUCATION
PhD, University of California at Berkeley, 1977 MPH, University of California at Berkeley, 1974 BA, Tufts University, 1969
SELECTED PUBLICATIONS
- Shwartz, M., Restuccia, J. (In Press). "A Commentary on, “Improving Quality Measurement: Design Principles for Quality Measures”", Journal of Ambulatory Care Management
- Sullivan, J., Shin, M., Engle, R., Yaksic, E., Lukas, C., Paasche-Orlow, M., Starr, L., Restuccia, J., Holmes, S., Rosen, A. (2018). "Evaluating the Implementation of Project Re-Engineered Discharge (RED) in Five Veterans Health Administration (VHA) Hospitals", The Joint Commission Journal on Quality and Patient Safety, 44 (11), 663-673
- Villa, S., Restuccia, J., Anessi-Pessina, E., Rizzo, M., Cohen, A. (2018). "Quality improvement strategies and tools: A comparative analysis between Italy and the United States.", Health Services Management Research, 31 (4), 205-217
- Mohr, D., Eaton, J., Meterko, M., Stolzmann, K., Restuccia, J. (2018). "Factors associated with internal medicine physician job attitudes in the Veterans Health Administration", BMC Health Services Research, 18 (1), 244-253
- Restuccia, J., Shwartz, M. (2018). "Commentary on "Moving Toward Paying for Outcomes in Medicaid"", Journal of Ambulatory Care Management, 41 (2), 97-98
- Borzecki, A., Chen, Q., Restuccia, J., Mull, H., Shwartz, M., Gupta, K., Hanchate, A., Strymish, J., Rosen, A. (2015). "Do Pneumonia Readmissions Flagged as Potentially Preventable by the 3M PPR Software Have More Process of Care Problems?", BMJ Quality and Safety, 24 (12), 753-763
- Shwartz, M., Restuccia, J., Rosen, A. (2015). "Composite Measures of Health Care Provider Performance: A Description of Approaches", Milbank Quarterly, 93 (4), 788-825
- Borzecki, A., Chen, Q., Restuccia, J., Mull, H., Shwartz, M., Gupta, K., Hanchate, A., Strymish, J., Rosen, A. (2015). "Do pneumonia readmissions flagged as potentially preventable by the 3M PPR software have more process of care problems? A cross-sectional observational study", BMJ Quality and Safety, 24 (12), 753-763
- Shwartz, M., Restuccia, J., Rosen, A. (2015). "Composite Measures of Health Care Provider Performance: A Description of Approaches", The Milbank Quarterly, 93 (4), 788-825
- McHugh, M., Kang, R., Cohen, A., Restuccia, J., Periyanayagam, U., Hasnain-Wynia, R. (2015). "Use of quality improvement interventions and the link to performance on percutaneous intervention for acute myocardial infarction", Journal of Emergency Medicine, 48 (6), 744-750
- Meterko, M., Restuccia, J., Stolzmann, K., Mohr, D., Brennan, C., Glasgow, J., Kaboli, P. (2015). "Response rates, nonresponse bias, and data quality results from a national survey of senior healthcare leaders", Public Opinion Quarterly, 79 (1), 130-144
- Kartha, A., Restuccia, J., Burgess, J., Benzer, J., Glasgow, J., Hockenberry, J., Mohr, D., Kaboli, P. (2014). "Nurse Practitioner and Physician Assistant Scope of Practice in 118 Acute Care Hospitals", Journal of Hospital Medicine, 9 (10), 615-620
- McIntosh, N., Meterko, M., Burgess, J., Restuccia, J., Kartha, A., Kaboli, P., Charns, M. (2014). "Organizational predictors of coordination in inpatient medicine", Health Care Management Review, 39 (4), 279-292
- McIntosh, N., Burgess, J., Meterko, M., Restuccia, J., Alt-White, A., Kaboli, P., Charns, M. (2014). "Impact of Provider Coordination on Nurse and Physician Perceptions of Patient Care Quality", Journal of Nursing Care Quality, 29 (3), 269-279
- Restuccia, J., Mohr, D., Meterko, M., Stolzmann, K., Kaboli, P. (2014). "The Association of Hospital Characteristics and Quality Improvement Activities in Inpatient Medical Services", Journal of General Internal Medicine, 29 (5), 715-722
- Baurer, D., Yonek, J., Cohen, A., Restuccia, J., Hasnain-Wynia, R. (2014). "System-Level Factors Affecting Clinicians' Perceptions and Use of Interpreter Services in California Public Hospitals", Journal of Immigrant Health, 16 (2), 211-217
- Restuccia, J., Cohen, A., Horwitt, J., Shwartz, M. (2012). "Hospital implementation of health information technology and quality of care: are they related?", BMC Medical Informatics and Decision Making, 12
- McHugh, M., Kang, R., Cohen, A., Restuccia, J., Hasnain-Wynia, R. (2012). "Reporting information on emergency department crowding to the hospital board and delivery of time-sensitive care.", Joint Commission Journal on Quality and Patient Safety, 38 (5), 229-234
- Shwartz, M., Pekoez, E., Labonte, A., Heineke, J., Restuccia, J. (2011). "Bringing Responsibility for Small Area Variations in Hospitalization Rates Back to the Hospital The Propensity to Hospitalize Index and a Test of the Roemer's Law", Medical Care, 49 (12), 1062-1067
- Restuccia, J., Shwartz, M., Kreger, B. (2011). "Underuse of Percutaneous Coronary Intervention", JAMA - Journal of the American Medical Association, 306 (19), 2094-2094
- Shwartz, M., Cohen, A., Restuccia, J., Ren, Z., Labonte, A., Theokary, C., Kang, R., Horwitt, J. (2011). "How Well Can We Identify the High-Performing Hospital?", Medical Care Research and Review, 68 (3), 290-310
- Shwartz, M., Cramer, I., Holmes, S., Cohen, A., Restuccia, J., VanDeusen Lukas, C., Sullivan, J., Charns, M. (2010). "Survey-assessed quality and organizational factors related to quality in Pursuing Perfection hospitals.", Quality Management in Health Care, 19 (4), 349-363
- Gaynor, M., Myung, D., Restuccia, J., Moulton, S. (2010). "Designing Infrastructure to Exchange Electronic Medical Records with Web Services", International Journal of Biomedical Engineering and Technology, 3 (3 or 4), 393-412
- Cohen, A., Restuccia, J., Shwartz, M., Drake, J., Kang, R., Kralovec, P., Holmes, S., Margolin, F., Bohr, D. (2008). "A survey of hospital quality improvement activities", Medical Care Research and Review, 65 (5), 571-595
- Shwartz, M., Ren, J., Pekoz, E., Wang, X., Cohen, A., Restuccia, J. (2008). "Estimating a composite measure of hospital quality from the hospital compare database - Differences when using a Bayesian hierarchical latent variable model versus denominator-based weights", Medical Care, 46 (8), 778-785
- Lukas, C., Holmes, S., Cohen, A., Restuccia, J., Cramer, I., Shwartz, M., Charns, M. (2007). "Transformational change in health care systems: An organizational model", Health Care Management Review, 32 (4), 309-320
- Sikka, R., Adedipe, A., Robinett, A., Mehta, S., Restuccia, J. (2007). "Medical Appropriateness of Geriatric Admissions for Failure to Thrive", Academic Emergency Medicine, 14 (5 Supplement 1), S18-S18
- Shwartz, M., Pekoz, E., Ash, A., Posner, M., Restuccia, J., Iezzoni, L. (2005). "Do variations in disease prevalence limit the usefulness of population-based hospitalization rates for studying variations in hospital admissions?", Medical Care, 43 (1), 4-11
- Pekoz, E., Shwartz, M., Iezzoni, L., Ash, A., Posner, M., Restuccia, J. (2003). "Comparing the importance of disease rate versus practice style variations in explaining differences in small area hospitalization rates for two respiratory conditions", Statistics in Medicine, 22 (10), 1775-1786
- Restuccia, J., Shwartz, M., Kreger, B., Payne, S., Ash, A., Iezzoni, L., Heineke, J., Selker, H., Gomes, T., Labonte, A., Butterly, J. (2002). "Does more "appropriateness" explain higher rates of cardiac procedures among patients hospitalized with coronary heart disease?", Medical Care, 40 (6), 500-509
- Kaya, S., Eroglu, K., Vural, G., Shwartz, M., Restuccia, J. (2001). "Factors affecting appropriateness of hospital utilization in two hospitals in Turkey", Journal of Medical Systems, 25 (6), 373-383
- Peiro, S., Meneu, R., Lorenzo, S., Restuccia, J. (2001). "Assessing the necessity of hospital stay by means of the Appropriateness Evaluation Protocol: a different perspective", International Journal for Quality in Health Care, 13 (4), 341-343
- Kaya, S., Vural, G., Eroglu, K., Sain, G., Mersin, H., Karabeyoglu, M., Sezer, K., Turkkani, B., Restuccia, J. (2000). "Reliability and validity of the Appropriateness Evaluation Protocol in Turkey (vol 12, pg 325, 2000)", International Journal for Quality in Health Care, 12 (5), 449-449
- Kaya, S., Vural, G., Eroglu, K., Sain, G., Mersin, H., Karabeyoglu, M., Sezer, K., Turkkani, B., Restuccia, J. (2000). "Liability and validity of the appropriateness evaluation protocol in Turkey", International Journal for Quality in Health Care, 12 (4), 325-329
- Lledo, R., Rodriguez, T., Trilla, A., Cararach, V., Restuccia, J., Asenjo, M. (2000). "Perceived quality of care in pregnancy - Assessment before and after delivery (vol 88, pg 35, 2000)", European Journal of Obstetrics Gynecology and Reproductive Biology, 91 (2), 211-211
- Lledó, R., Rodríguez, T., Trilla, A., Cararach, V., Restuccia, J., Asenjo, M. (2000). "Perceived quality of care in pregnancy assessment before and after delivery.", Eur J Obstet Gynecol Reprod Biol, 88 (1), 35-42
- Shwartz, M., Klimberg, R., Karp, M., Iezzoni, L., Ash, A., Heineke, J., Payne, S., Restuccia, J. (1995). "An Integer Programming-Model to Limit Hospital Selection in Studies with Repeated Sampling", Health Services Research, 30 (2), 359-376
- Gann, M., Restuccia, J. (1994). "Total quality management in health care: a view of current and potential research.", Med Care Rev, 51 (4), 467-500
- Restuccia, J., Payne, S., Tracey, L. (1989). "A framework for the definition and measurement of underutilization.", Med Care Rev, 46 (3), 255-270
- Payne, S., Restuccia, J. (1987). "Policy issues related to prospective payment for pediatric hospitalization.", Health Care Financ Rev, 9 (1), 71-82
- Restuccia, J., Payne, S., Lenhart, G., Constantine, H., Fulton, J. (1987). "Assessing the appropriateness of hospital utilization to improve efficiency and competitive position.", Health Care Manage Rev, 12 (3), 17-27
- Restuccia, J., Kreger, B., Payne, S., Gertman, P., Dayno, S., Lenhart, G. (1986). "Factors affecting appropriateness of hospital use in Massachusetts.", Health Care Financ Rev, 8 (1), 47-54
- Restuccia, J., Gertman, P. (1984). "A comparative analysis of appropriateness of hospital use.", Health Aff (Millwood), 3 (2), 130-138
- Restuccia, J. (1982). "Minimal use of physician advisors improves utilization review process.", Hosp Peer Rev, 7 (6), 68-70
- Restuccia, J., Murphy, D. (1980). "Estimating hospital costs by diagnosis group.", Inquiry, 17 (2), 155-164
- Holloway, D., Holton, J., Goldberg, G., Restuccia, J. (1976). "Development of hospital levels of care criteria.", Health Care Manage Rev, 1 (3), 61-72
- Restuccia, J., Villa, S., Laratro, S."Operations Management Practices to Improve Quality and Productivity: An International Survey",
- Laratro, S., Villa, S., Restuccia, J."The Transformation of University of Massachusetts Memorial Medical Center",
SELECTED RESEARCH PRESENTATIONS
- Restuccia, J. How to Use Digital Innovation to Enhance Healthcare Operations, Organizing for Health, 10th Anniversary Conference, Post Graduate School of Economics and Management of Health Care Systems (ALTEMS),, Rome, Italy, 2019
- Restuccia, J. Teaching Health Care Innovations in Medical Schools, Sixth Annual Global Educators Network for Health Care Innovation and Entrepreneurship, Copenhagen Business School, Copenhagen, Denmark, 2018
- Restuccia, J. Innovations Driving the Triple Aim and How to Teach Them, Sixth Annual Global Educators Network for Health Care Innovation and Entrepreneurship (GENiE), Copenhagen Business School, Copenhagen, Denmark, 2018
- Restuccia, J. , Min, Y. , Kim, J. , Shwartz, M. The Impact of Lean Implementation in Healthcare: Evidence from US Hospitals, Questrom Data Blitz, Questrom School of Business, Boston, MA, 2017
- Restuccia, J. Innovation Education for Providers: Degree Students, Executives, and Professionals, EDUCATING THE GLOBAL HEALTH CARE INNOVATOR, Global Educators Network for Health Care Innovation and Entrepreneurship (GENiE), Harvard Business School, Boston, MA, 2017
- Restuccia, J. , Min, Y. , Kim, J. , Shwartz, M. The Impact of Lean Implementation in Healthcare: Evidence from US Hospitals, Lean Healthcare Research Symposium, Lean Healthcare Research Symposium, University of California, Berkeley, University of California, Berkeley, Palm Springs, CA, 2017
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Cases
Urgent-care clinics in Lowell area are a low-cost option for health care
August 24, 2015
Lowell Sun Joseph Restuccia, Questrom School of Business Urgent-care clinics have been popping up all over the state in recent years… Expert quote: “These clinics are open longer hours than physicians’ offices typically are open, and the wait times there are much less than they would be in emergency rooms. And emergency rooms are overcrowded. […]
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States may opt out of Medicaid expansion
June 30, 2012
Boston Globe Joseph Restuccia, School of Management The Supreme Court’s ruling that states cannot be penalized if they refuse to expand Medicaid under the federal health care overhaul has left an opening for legislators who have assailed the health care act as a crippling budget-buster… View article
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