Juliette Malley

Experience Keywords

governance and performance; long-term care policy; older people; quality of care; regulation; social care policy; surveys; user experience

Research Summary

Juliette Malley is a Assistant Professorial Research Fellow at the Personal Social Services Research Unit at London School of Economics and Political Science and the University of Kent. She is also a member of the Quality and Outcomes of person centred care (QORU) policy research unit.

Her research interests include the measurement of outcomes and quality in long-term care, performance and quality of long-term care systems, regulation of long-term care and financing of long-term care systems.S

he is a member of the team that developed ASCOT, a new measure of social care outcomes for use in economic evaluation, and led the development of the Adult Social Care Survey that is currently used by the Department of Health to monitor the quality of care provided to publicly-funded service users. Juliette has also contributed to various studies looking at the future of funding for social care.

Research Countries

England; Europe; OECD

Languages

French [Spoken: Intermediate, Written: Intermediate]; Spanish [Spoken: Basic, Written: Basic]