Karen Platt

Karen’s passion lies in developing purpose led strategies for organisations and community.

A senior leader across multiple disciplines including Customer Experience, Innovation, Marketing, Product Management, New Product Development, Sales and Operations in the Corporate market. Karen’s track record in leading various functions has given her a deep understanding of business and of building high performing teams.

Karen has led change in complex environments to build organisational wide commitment to customer centricity and innovation delivering significant improvements for customers and the business. Karen’s strength lies in her ability to translate complex information into a narrative to inspire action within the organisation and implement improvements with measurable results.

Karen offers her insight and practical experience in customer experience, innovation, change management and leadership to the corporate and not for profit sectors in way of thought leadership, content creation, training and coaching.

Karen currently leads a start-up fashion business focused on creating a clothing range for women in business. She also consults on strategy, customer experience and change management to the corporate and not for profit sectors. In addition, Karen is the Expert in Residence Macquarie University Incubator, supporting starts ups, researchers and students in ensuring they build products and solutions centred on the customer need.

Karen’s passion lies in developing purpose led strategies for organisations and community. Karen previously led the Optus Business Corporate Social Responsibility program, is a founding member of the Gidget Foundation, a founding Director of the Cowboys Community Foundation and currently Chair of the Generous & the Grateful.