Kenneth Freeman

Dean Emeritus, Management & Organizations at Boston University

Schools

  • Boston University

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Biography

Boston University

Ken joined Boston University as the Allen Questrom Professor and Dean of Boston University Questrom School of Business in 2010 after almost forty years in industry, and served in that capacity for eight years.

Serving more than 3,800 students and 50,000 alumni, under Ken’s leadership the Questrom School of Business pursued the vision of “Creating Value for the World.” The School transformed its undergraduate and MBA curricula, with a focus on ethics and global citizenship, and sectors that are dramatically impacting the world economy – health and life sciences, digital technology, sustainability and social enterprise. The largest gift in the history of Boston University at the time led to renaming the School as the Questrom School of Business. In addition, Ken initiated the first ever comprehensive global conversation about the future of business education between academia and industry in 2014, and co-authored “Reimagining Business Education: Insights and Actions from the Business Education Jam,” published in 2016.

Ken began his career at Corning Incorporated in 1972, progressing through the financial function before leading several businesses. He joined Corning Clinical Laboratories in 1995, and the company was spun off from Corning as Quest Diagnostics Incorporated soon thereafter. He led the dramatic turnaround of Quest Diagnostics as chairman and chief executive officer through 2004. Exceptional value was created for shareholders by executing a dramatic financial turnaround, establishing industry leadership, demonstrating effective growth through acquisition, and driving organic growth. Quest Diagnostics provided the third highest five-year shareholder returns among the Fortune 500 (1999-2003) and in 2004, Ken was named to the Business Week 50. Market capitalization increased from approximately $350 million at the time of the spin-off to more than $9 billion.

A study of global business leadership conducted at INSEAD and published in the January 2010 and 2013 issues of the Harvard Business Review named Ken one of the 100 best performing CEOs in the world.

Ken joined Kohlberg Kravis Roberts & Co. (KKR), in 2005 and served as a managing director and partner until his appointment as Dean at Boston University. From 2010 through 2013, he was a senior advisor to KKR, serving on the firm’s portfolio management committee.

Ken is chairman of the board of Laureate Education (NASDAQ: LAUR), and a director of the Center for Higher Ambition Leadership. He previously served on the boards of the Graduate Management Admission Council (chairman), HCA, Lake Region Medical (chairman), Masonite (chairman), TRW (lead director), Dow Corning Corporation, Ciba-Corning Corporation, Fleet Bank of New York and the Corning Incorporated Foundation.

Ken is a former member of the Healthcare Leadership Council, and the American Clinical Laboratory Association (chairman). He is the former chairman of The ARTS of the Southern Finger Lakes and the Corning Philharmonic Society, and a former trustee of Elmira College and the Fifth Avenue Presbyterian Church in New York City

Ken received an MBA with Distinction from Harvard Business School in 1976, and a BSBA, summa cum laude, Phi Beta Kappa, from Bucknell University in 1972. Ken was a trustee of Bucknell University for seventeen years, serving as Chair of the Board from 2009 through 2018.

Videos

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Cases

A Guide to Being Compassionate During Layoffs

February 25, 2016

Harvard Business Review By Kenneth Freeman, Questrom School of Business Far too often, leaders who are closing or shrinking an operation take the old tough guy approach… View full article by expert Kenneth Freeman 

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Speaking frankly: can your employees really tell you what’s going on?

January 4, 2016

Australian Financial Review Kenneth Freeman, Questrom School of Business Chances are, your employees are withholding valuable intelligence from you… View full article quoting expert Kenneth Freeman   

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What Business Schools Will Look Like in the Future

May 1, 2015

Wall Street Journal “The Experts Blog” By Kenneth Freeman, Questrom School of Business According to a Lumina/Gallup study released in 2014, only 33% of business leaders agree or strongly agree that university graduates have the knowledge that their businesses need… View full article by expert Kenneth Freeman

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CEOs Must Prioritize Human Capital

February 27, 2015

Wall Street Journal “The Experts Blog” (subscription required) By Kenneth Freeman, School of Management Every company has its own unique biggest “strategic” challenge, going beyond general economic conditions to industry and company specific circumstances… View full article by expert Kenneth Freeman

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A Four-Step Plan to More Productive Meetings

February 23, 2015

Wall Street Journal “The Experts Blog” (subscription required) By Kenneth Freeman, School of Management How can executives make meetings more productive?… View full article by expert Kenneth Freeman

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When Companies Focus Only on New Customers

October 24, 2014

Wall Street Journal (subscription required) By Kenneth Freeman, School of Management What one metric should top executives pay attention to, but often don’t?… View full article by expert Kenneth Freeman

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Millennials Are Changing the Socially Responsible Equation

October 22, 2014

Wall Street Journal (subscription required) By Kenneth Freeman, School of Management Do I think companies have a social responsibility other than being as profitable as possible?  Yes. Corporate reputation matters in today’s world more than ever… View full article by expert Kenneth Freeman

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The most lucrative seven-figure MBA degrees

October 14, 2014

Fortune Kenneth Freeman, School of Management What’s an MBA degree really worth? And how much more money does an MBA from Harvard, Stanford, or Wharton get you over a career than one from Texas A&M, Ohio State, or the University of Iowa?… Expert quote: “Rankings include starting salary among the metrics and many MBAs from […]

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Why There Is A Crisis In Business Education

October 1, 2014

NPR “Here & Now” Kenneth Freeman, School of Management Listen to audio of expert Kenneth Freeman

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What workers miss by telecommuting

May 14, 2014

Wall Street Journal “The Experts Blog” (subscription required) By Kenneth Freeman, School of Management Will technology will make offices obsolete? In large measure, no. There is no substitute for face-to-face communication… View full article by expert Kenneth Freeman

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