Kingshuk Sinha

Kingshuk Sinha

Department Chair and Mosaic Company Jim Prokopanko Professor of Corporate Responsibility

Supply Chain and Operations

Education

BTech (Honors) 1982
Petroleum Engineering Indian School of Mines

MS 1986
Petroleum Engineering University of TexasAustin

PhD 1991
Management University of TexasAustin

Expertise

Management of Technology and Innovation

Global Supply Chain Management

Management of Quality and Safety

Health Care Supply Chain Management

Responsible Supply Chain Management

Big Data Analytics

INDUSTRIES: HighTech; Health Care/Medical Devices; Food and Agribusiness; and Retail

Kingshuk K. Sinha is a Professor and Chair of the Supply Chain and Operations Department, and is the holder of the Mosaic Company–Jim Prokopanko Professorship in Corporate Responsibility. He also serves as a Graduate Faculty in Bioinformatics and Computational Biology. Prior to pursuing his graduate education, he worked for the offshore oil and gas production and engineering planning groups of Dubai Petroleum Company (operated by Conoco Inc.) in United Arab Emirates.

Dr. Sinha’s scholarly interests lie at the intersection of the disciplines of Management and Public Policy and the topics of Technology and Innovation, Health Care, Global Supply Chains, Quality, and Social Responsibility. His inquiries are predominantly empirical, motivated by contemporary and consequential realworld business and societal problems, and conducted, typically, in partnership with firms and notforprofit organizations. His research often has a sectoral focus, and the empirical settings of his projects have included the medical/health care, high tech, food/agribusiness, retail, and energy/oil gas sectors.

His program of research is comprised of projects that are addressing questions related to: (i) workdesign and working conditions in distributed operational settings of global supply chains spanning developed and developing countries; (ii) disparities in physical and mental health care delivery in underserved communities; (iii) managing health care supply chain risk and disruptions due to adverse events and recalls related to medical devices and drugs; and (iv) the implications of surgical robots, telemedicine, mobile apps, and precision medicine for managing health care supply chains.

Dr. Sinha has published papers in toptier academic journals such as Management Science, Manufacturing & Service Operations Management, Production and Operations Management, Journal of Operations Management, Information Systems Research, Decision Sciences, Academy of Management Journal, Organization Science, and Journal of Accounting Research. He has designed and taught courses in undergraduate, MBA/MS, and Ph.D. programs. The topics of his recent elective courses include: “Big Data Analytics in Supply Chains” and “Supply Chain Management in the Health Care and Medical Device Sector.” In the Ph.D. program, he has served as the dissertation advisor of a cadre of students.  

Dr. Sinha serves as the Director of the Juran Center for Leadership in Quality.  He served as the Founding Academic Director of the Medical Industry Leadership Institute (MILI) that was established to advance management research and leadership education for the medical/health care sector. He has served as the Ph.D. Program Coordinator and the MBA Program Coordinator for his Department. He currently serves as the Department Editor (Management of Technology) for the Journal of Operations Management and as a Senior Editor (Industry Studies and Public Policy) for the Production and Operations Management journal.

Dr. Sinha is the recipient of a number of scholarly recognitions. More recently, he is the recipient of the 2016 University of Minnesota Grand Challenge Grant and is serving as the CoPrincipal Investigator of the intercollegiate, university systemwide initiative, Minnesota Precision Medicine Collaborative, aimed at transforming health and advancing health equity across the State of Minnesota through precision medicine. In 2017, he was recognized as the “MS in Supply Chain Management Teacher of the Year.” In 2019, he received the Distinguished Service Award from the Journal of Operations Management.

Selected Works

“Towards improving factory working conditions in developing countries: An empirical analysis of Bangladesh readymade garment factories,” (with S. M. Goldstein, X. Liu, and A. Mishra) Manufacturing & Service Operations Management 2017

“Delivering longterm surgical care in underserved communities: The enabling role of international notforprofit organizations (NPOs) as Partners,” (with E. J. Kohnke and U. K. Mukherjee) Production and Operations Management 2017.

“Product recall decisions in medical device supply chains: A big data analytic approach to evaluating judgment bias,” (with U. K. Mukherjee) Production and Operations Management 2017.

“Project quality: The Achilles’s heel of offshore technology projects,” (with A. Mishra and S. Thirumalai) IEEE Transactions on Engineering Management 2017.

“Towards an effective design of behavioral health care delivery,” (with D. Zepeda) Production and Operations Management 2016.

“Work design and integration glitches in globally distributed technology projects,” (with A. Mishra) Production and Operations Management 2015.

“Collaborative demand forecasting: Toward the design of an exception based forecasting mechanism,” (with Y. Dong, X. Huang and K. Xu) Journal of Management Information Systems (Special issue on the “Economics of Electronic Commerce”) 2014.

“Towards a unifying theory of management standard implementation: The case of ISO 9001/ISO 14001,” (with A. Ivanova and J. Gray) International Journal of Operations & Production Management 2014.

“Critical and complex technological capability development for health care delivery: Multiyear field study of a surgical (da Vinci) robot in a multispecialty hospital,” (with U. K. Mukherjee, S. Sinha, S. Bosch) Journal of Medical Devices 2014.

"To personalize or not to personalize the online purchase interactions: Implications of selfselection by retailers," (with S. Thirumalai) Information Systems Research 2013.

"IT capability for health care delivery: Is more better?" (with A. Dey and S. Thirumalai) Journal of Service Research (Special issue on ITrelated service) 2013.

"Product recalls in the medical device industry: An empirical exploration of the sources and financial consequences," (with S. Thirumalai) Management Science 2011.

"The development and application of a process model for R&D project management in a high technology firm: A field study," (with D. Verma and A. Mishra) Journal of Operations Management (Special issue on field research) 2011.

"Customization of the Online Purchase Process in Electronic Retailing and Customer Satisfaction: An Online Field Study," (with S. Thirumalai) Journal of Operations Management (Special issue on field research) 2011.

"Improving pediatric cardiac surgical care in developing countries: Matching resources to needs" (with J. A. Dearani et al.) Pediatric Cardiac Surgery Annual 2010 [A publication of the American Association for Thoracic Surgery].

"Health care supply chain design: Toward linking the development and delivery of care globally," (with E. Kohnke) Decision Sciences 2009.

"Customization strategies in electronic retailing: Implications for customer purchase behavior," (with S. Thirumalai) Decision Sciences 2009.

"Designing work within and between organizations," (with A. H. Van de Ven). Organization Science (Special issue on frontiers of organization science) 2005.

"Conducting academic research with an industry focus: Production and operations management in the high tech industry," (with S. Beckman) Production and Operations Management (Special issue on high tech industry) 2005.

"Service product configurations in electronic B2C operations," (with G. R. Heim). Journal of Service Research 2005.

"Customer satisfaction with order fulfillment in retail supply chains: Implications of product type in electronic B2C transactions," (with S. Thirumalai). Journal of Operations Management (Special issue on coordinating product design, process design and supply chain design decisions) 2005.

"Applying process knowledge for yield variation reduction: A longitudinal field study," (with J. M. Field). Decision Sciences 2005.

"Managing quality in eservice systems: The development and application of a process model," (with J. M. Field and G. R. Heim). Production and Operations Management 2004.

"Service process configurations in electronic retailing: A taxonomic analysis of electronic food retailers," (with G. R. Heim) Production and Operations Management (Special issue honoring Professor Wickham Skinner) 2002.

"Toward a theory of project interdependencies in high tech R&D environments," (with D. Verma), Journal of Operations Management (Special issue on case and field studies) 2002.

"Performance impact of the elimination of separate direct labor variance reporting: A field study," (with R. D. Banker, S. Devaraj and R. G. Schroeder), Journal of Accounting Research 2002.

"Operational drivers of customer loyalty in electronic retailing: An empirical analysis of electronic food retailers," (with G. R. Heim) Manufacturing & Service Operations Management (Special issue on retail operations management) 2001.

"Work team implementation and trajectories of manufacturing quality: A longitudinal field study," (with R. D. Banker and J. M. Field), Manufacturing & Service Operations Management 2001.

"A productprocess matrix for electronic B2C operations: Implications for the delivery of customer value," (with G. R. Heim), Journal of Service Research 2001.

"Innovation implementation in high technology manufacturing: A chaostheoretic empirical analysis," (with S. Jayanthi) Journal of Operations Management (Special issue on theory driven empirical research) 1998.

"Quality and competition," (with R. D. Banker and I. Khosla) Management Science 1998.

"Impact of work teams on manufacturing performance: A longitudinal field study,” (with R. D. Banker, J. M. Field and R. G. Schroeder) Academy of Management Journal (Special issue on human resource management and organizational performance) 1996