Liat Eldor

Dr. Liat Eldor is an Assistant Professor at Coller Business School at Tel Aviv University after completing a post-doc research position at Wharton Business School at the University of Pennsylvania.

In her research she studies how modern features of employee-organization relationship can create competitive advantage for organizations and affect their bottom-line business results.

In her research, she integrates OB theories with HR-related topics to provide a comprehensive research view of contemporary organizational phenomena and to address challenges organizations face nowadays in their constant race to cultivate work engagement among their employees. Sample topics are cultivating employee engagement when working remotely, new arrangements of work, engagement in the gig economy and contracting, socialization, and new patterns of leadership designed especially to tackle constant change and uncertainty. In particular, she is interested in exploring effects at the firm level of analysis, and how OB/HR phenomena at the collective level affect business results.

She uses multiple, diverse quantitative research methods in her studies such as panel-data, longitudinal analyses, and field experiments, which she obtains by working closely with business organizations (e.g., Uber, Tata, TCS) and public agencies. The contexts range from leading retail chains to global high-tech companies and service organizations. She also uses a wide array of qualitative methods such as focus groups, interviews, and text analysis.

Academic Positions

• Coller School of Management, Tel Aviv University Assistant Professor (Tenure Track)– July 2021
• The Wharton School, University of Pennsylvania Senior Research Fellow, The Center for Human Resources (2018-present) Director, The Center for Human Resources (2021-present)

Education

• Postdoctoral Researcher. The Wharton School, Management Department, University of Pennsylvania, Supervised by Prof. Peter Cappelli, 2018
• Postdoctoral Fellow. School of Psychology, Interdisciplinary Center (IDC). Supervised by Prof. Mario Mikulincer, Dr. Tal Ben-Shahar, & Prof. Anat Shoshani, Israel, 2015
• Ph.D., Organizational Behavior, School of Business Administration, Management Department, University of Haifa, Israel, 2015
• Master of Public Administration (MPA), University of Haifa, Israel, Summa Cum Laude (graduation grade 97/100), 2010
• Master of Business Administration (MBA), Organizational Behavior, Ono College, Israel, Magna Cum Laude, 2009

Selected Publications

• Eldor, L. (2021). Leading by doing: Does leading by example impact productivity and service quality? Academy of Management Journal, 64(2), 458-481.
• Eldor, L., & Cappelli, P. (2021). The use of agency workers hurts business performance: An integrated indirect model. Academy of Management Journal, 64(3), 824-850.
• Eldor, L. (2020). How collective engagement creates competitive advantage for organizations: A Business‐Level model of shared vision, competitive intensity, and service performance. Journal of Management Studies, 57(2), 177-209.
• Cappelli, P. & Eldor, L. (2019). Where Measuring Engagement goes wrong. Harvard Business Review, July Volume, 2019.
• Eldor, L. (2018). Public service sector: The compassionate workplace - The effect of compassion and stress on employee engagement, burnout, and performance. Journal of Public Administration Research and Theory, 28(1), 86-103.
• Eldor, L., & Harpaz, I. (2016). A process model of employee engagement: The learning climate and its relationship with extra-role performance behaviors. Journal of Organizational Behavior, 37(2), 213-235.