Lily Ly Phan

Lily Phan is the research director for IDC Future of Work for the Asia/Pacific region. In this role, she focuses on publications and custom solutions for the workplace, workforce, and work culture. She covers these topics in conjunction with digital transformation, augmentation, innovative leadership, employee engagement, organization communications, corporate social responsibilities, and sustainable workplace planning solutions.

Lily is a sociologist with expertise in workforce risks, management research, C-suite leadership training, and higher education. Prior to joining IDC, she worked at Marsh McLennan Companies, Human Capital Leadership Institute in Singapore, and Nanyang Technological University, and also an advisor for the Lee Kong Chian School of Medicine and the Singapore Business Federation on mature workforce and female healthcare professional retention.

Lily holds a Ph.D. in Sociology from the University of Sydney and has been publishing and presenting widely on various international platforms in the past 15 years.

Companies

• Research Director Asia/Pacific, Future of Work & Digital Transformation IDC (2021)
• Advisor Lee Kong Chian School of Medicine (2018)
• Research Manager, Marsh & McLennan Advantage Insights Marsh & McLennan Companies (2019 — 2021)
• Advisor Singapore Business Federation (2019 — 2019)
• Assistant Vice President Human Capital Leadership Institute (HCLI) (2018 — 2019)
• Researcher & Lecturer Nanyang Technological University (2016 — 2018)
• PhD Researcher, Lecturer & Tutor University of Sydney (2012 — 2016)
• Guest Researcher Wissenschaftszentrum Berlin für Sozialforschung (WZB)- Berlin Social Science Center - Germany (2014 — 2015)
• Researcher Institute of Sociology (2005 — 2008)

Education

• Doctor of Philosophy (PhD) University of Sydney
• Master of Arts (M.A.) University of Washington