Lowe Joo Yong

Lowe Joo Yong joined the National University of Singapore in 1998 and is currently a Senior Lecturer with the Department of Management & Organisation, NUS Business School. He was the Coordinator (Headship) of the HRM Unit from 2012-2014 and is currently the Programme Director both for Strategic Human Resource Management and also General Management Programme. He is also the Programme Director for the NUS International Business Talent Programme for Chinese undergraduates.

Joo Yong specializes in Human Resource Management, Leadership Development, Career Management and Talent Management. Besides teaching the undergraduates and MBAs, he also teaches in various leadership and executive programmes. He has developed customized executive programmes for renowned international companies such as AP Moeller-Maersk, Panasonic, Incheon International Airport, Singapore’s Ministry of Education, Sampath Bank of Sri Lanka, AES Corp (a global energy company), Guangzhou Tax Dept, PT Smart of Indonesia, the Singapore Armed Forces, LAHES of Sri Lanka, Mitsui Corporation of Japan and many others. He also developed a series of Leadership Development Programmes for companies in the Suzhou Industrial Park under the NUS-Fudan Joint Graduate School.

Prior to joining NUS, Joo Yong had a distinguished career in a variety of industries including stock-broking, reinsurance, engineering, and hospitality. Joo Yong is sought after as a speaker on HR matters. In October 2013, he was invited to deliver the keynote speech at the Employers Federation of Ceylon’s Annual Symposium. In 2014, he also delivered a speech on Competencybased HRM at the invitation of the Taiwan Ministry of Labour at their Conference on Occupational Competency. He is also an active business case writer specializing in Asian cases. In February 2013, his case ‘Goran Kapic at Actavis China’ was published by Ivey Publishing, a major global business case publisher. In Nov 2014, he published “Yamato Transport: Part-time Employment of Housewives” also with Ivey Publishing. In 2016, he published 2 case “Anant Nevatia at Rural Health Care Foundation” and “Rakuten: Developing Employee Diversity” with the Case Centre. In the pipeline is another Asian case on Kuwait’s Petroleum Corporation.

Joo Yong is trained in the Case Teaching Method by Harvard Business School and also by the Case Centre at Said Business School. In turn, he also trains others on this method. He has presented on case teaching and case writing at various international seminars and conferences. In 2008, he led a team of students from NUS Business School to winning the Global Business Case Competition at the University of Washington.

He is also trained in counselling both by the National Institute of Education and the Counselling & Care Centre of Singapore and he had served as a Career Counsellor for students. He is trained as a People Developer Assessor by PSB (Productivity & Standards Board) Academy. Joo Yong is also an active community leader having served as Council Member of the North East Community Development Council. Joo Yong is highly regarded as a teacher and in 2006, Joo Yong was given the NUS Business School Outstanding Educator Award in recognition of his teaching excellence.

Education

• 1988 Bachelor of Science (Mathematics) National University of Singapore
• 1989 Graduate Diploma in Education National Institute of Education
• 1994 Master of Business Administration, National University of Singapore
• 1994 Certificate in General Insurance, Singapore Insurance Institute
• 2005 Program for Case Method & Participant Centered Learning, Harvard Business School

Work Experiences

• 1989-1992 Education Officer, Ministry of Education, Singapore
• 1993-1994 Securities Dealer, Sun Hung Kai Securities
• 1994-1994 Reinsurance Executive, Equatorial Re
• 1994-1998 Senior Training Officer, Singapore Hotel Association
• 1998- 2004 HRM Specialist, NUS Business School
• 2004 – present Lecturer, NUS Business School

Appointments

• 2012 – 2014 Co-ordinator (Head), HRM Unit

Awards

• Outstanding Educator Award 2006

Publications & Presentations

• Lowe, Joo Yong. ‘Rakuten: Developing Employee Diversity.’ Case Centre, 2016.
• Lowe, Joo Yong. ‘Teaching Note - Rakuten: Developing Employee Diversity.’ Case Centre, 2016.
• Lowe, Joo Yong. ‘Anant Nevatia at Rural Health Care Foundation.’ Case Centre, 2016.
• Lowe, Joo Yong. ‘Teaching note - Anant Nevatia at Rural Health Care Foundation.’ Case Centre, 2016
• Lowe, Joo Yong. ‘HR’s Role in Learning & Development’ media interview with HRD Magazine. 2016.
• Lowe, Joo Yong. ‘Seminar on Case Writing’, M&O Brown Bag, 2016.
• Lowe, Joo Yong. ‘Job for life no longer a top priority.’ Press interview by China Daily News. 2015.
• Lowe, Joo Yong. ‘Seminar on Case Writing & Case Teaching’, invitation by School of Computing, 2015.
• Lowe, Joo Yong, ‘Competency-based HRM’ at the invitation of the Taiwan Ministry of Labour at their Conference on Occupational Competency, 2014.
• Lowe, Joo Yong. ‘Working out of the Box’. Keynote Speech. Employers Federation of Ceylon Annual Symposium, Colombo, 2013. (My speech was reported in the press – Financial Times and Business Times)
• Lowe, Joo Yong. ‘Goran Kapicic at Actavis China’. Ivey Publishing, 2013
• Lowe, Joo Yong. ‘Teaching Note – Goran Kapicic at Actavis China.’ Ivey Publishing, 2013
• Lowe, Joo Yong & MBA students. ‘Yamato Transport: Field Cast Model – Part-Time Employment of Housewives. Ivey Publishing 2013.
• Lowe, Joo Yong & MBA students. ‘Teaching Note - Yamato Transport: Field Cast Model – Part-Time Employment of Housewives. Ivey Publishing 2013.
• Lowe, Joo Yong. ‘Case-based Teaching.’ Asian Conference on Education, Osaka, 2012
• Lowe, Joo Yong. ‘Tips for Case Teaching.’ Seminar on Case Teaching & Case Writing organized by NUS Business School, 2010.
• Lowe, Joo Yong. ‘Case Method of Teaching.’ Seminar on Participant-Centred Learning, Management Education and the Practice of Management organized by NUS Business School & Harvard Business School, Pan Pacific Hotel, 21 Jan 2009.
• Lowe, Joo Yong. ‘The Changing Meaning of Career:What’s its Impact on Talent Retention. NUS Alumni Newsletter, 2008.
• Lowe, Joo Yong. ‘Sharing of learning from attending the Harvard Business School’s Participant-Centred Learning Programme.’ M&O Brown Bag Seminar, 2005.
• Lowe, Joo Yong. ‘Shifting Paradigm on the First Day of Class.’ Ideas on Teaching, CDTL, 2003
• Lowe, Joo Yong. ‘Understanding the Job Interview.’ Successful Learning, 2003.