Manlu Chen

Education

Nanyang Technological University, Singapore

• Ph.D. in Operations Management, 2021

The University​ of Warwick, UK

• B.Sc. in MORSE (Mathematics, Operational Research, Statistics and Economics), 2016
• First class with honor

Research Interests

Queueing Economics, Service Operations Management, Healthcare Operations Management

Courses

• Industrial Organization

Teaching

• Industrial Organization (Postgraduate, Renmin Business School, Renmin University of China), Fall 2021-2022
• E-commerce (Undergraduate, Renmin Business School, Renmin University of China), Spring 2022-2023
• AB1202: Statistics and Analysis (Undergraduate Core, Nanyang Business School, Nanyang Technological University), Fall 2019​​

Publications

Selected Academic Articles

• M. Chen, M. Hu, J. Wang (2021), Food Delivery Service and Restaurant: Friend or Foe? Management Science, forthcoming.

Selected Presentations at Academic Meetings

• 2020.11 INFORMS Annual Meeting (Virtual), “Waiting Time Management in a Healthcare Open-Shop Network”
• 2020.11 INFORMS Annual Meeting (Virtual), “Food Delivery Service and Restaurant: Friend or Foe?”
• 2019.10 INFORMS Annual Meeting (Seattle, USA), “Food Delivery Service and Restaurant: Friend or Foe?”