Mark Fichman

PHONE

412-268-3699

OFFICE

GSIA - Tepper School of Business - Room 325

AREA OF EXPERTISE

Organizational Behavior and Theory

EDUCATION

University of Michigan - Ph D - 1982
Brown University - BA - 1973

TEACHING AND RESEARCH INTERESTS

Inter-organizational relations, trust, research methods, sports

PUBLICATIONS

• Investing in Three Point Shooting: A Strategic Portfolio Management Approach

(author(s): Mark Fichman, John O''Brien) 2015

• Investing in Three Point Shooting: A Strategic Portfolio Management Approach

(author(s): Mark Fichman, John O''Brien) MathSport International

• `Performance parking'' can lower average parking rates while raising more money for Pittsburgh.

(author(s): Mark Fichman, Stephen Spear, Robert Hampshire, Tayo Fabusuyi) Pittsburgh Post Gazette, 2014

• Multihoming Users'' Preferences for Two-sided Exchange Networks

(author(s): Tat Koon Koh, Mark Fichman) MIS Quarterly 38(4), 966-977

• Trust across borders: Buyer-supplier trust in global Business-to-Business e-commerce

(author(s): Tat Koon Koh, Mark Fichman) Journal of the Association for Information Systems 13(11), 2012; 887-922

• Emotions as Information in Bargaining: What Happens When the Credit Collector Calls?

(author(s): Mark Fichman, Faison Gibson) Emotion 20(8), 2006; 1108-1131

• Today''s Edisons Or Weekend Hobbyists: Technical Merit And Success Of Inventions By Independent Inventors

(author(s): K Dahlin, M Taylor, Mark Fichman) Research Policy 33(8), 2004; 1167-1183

• Multiple Imputation For Missing Data: Making The Most Of What You Know

(author(s): Mark Fichman, JN Cummings) Organizational Research Methods 6(3), 2003; 282-308

• Straining Towards Trust: Some Constraints On Studying Trust In Organizations

Journal Of Organizational Behavior 24(2), 2003; 133-157

• Comparing Different Models of Withdrawal
  The Third Scientific Discipline in Behavioral Research: Computational Modeling of Behavioral Processes in Organizations

APA Press, 2000; 61-68

• Variance Explained: Why Size Does Not (Always) Matter

Research In Organizational Behavior, Vol. 21, 1999 21, 1999; 295-331

• Software Reuse And Competition: Consumer Preferences In A Software Component Market

(author(s): FJ Lerch, NV Flor, Mark Fichman, SJ Hong) Annals Of Software Engineering 5, 1998; 53-83

• Learning In Dynamic Decision Tasks: Computational Model And Empirical Evidence

(author(s): FP Gibson, Mark Fichman, DC Plaut) Organizational Behavior And Human Decision Processes 71(1), 1997

• Customer Satisfaction and Customer-Supplier Ties In Interorganizational Relations

(author(s): Mark Fichman, Paul Goodman) Research In Organizational Behavior, Vol 18, 1996 18, 1996; 285-329

• Customer-Firm Relationships, Involvement, and Customer Satisfaction (

(author(s): Mark Fichman, Paul Goodman, Javier Lerch, Pamela Snyder) Academy of Management Journal 38(5), 1995; 1310-1324

• Managerial Overcommitment In Corporate Acquisition Processes

(author(s): PR HAUNSCHILD, A DAVISBLAKE, Mark Fichman) Organization Science 5(4), 1994; 528-540

• Category-Based And Feature-Based Cognitive-Processes In Job Impressions

(author(s): SL JACOBS, CT KULIK, Mark Fichman) Journal Of Applied Social Psychology 23(15), 1993; 1226-1248

• Absence Explained Is Not Explaining Absence Variance - Process Modeling Of Absence And Attendance

International Journal Of Psychology 27(4-Mar), 1992; 510-511

• Role Of Individual Attachments In The Dissolution Of Interorganizational Relationships

(author(s): MA SEABRIGHT, DA LEVINTHAL, Mark Fichman) Academy Of Management Journal 35(1), 1992; 122-160

• Attribution Processes in the Use of Performance Feedback: A Field Test.

JAI Press 4, 1991

• History Dependence in Professional Relationships: Ties that Bind.
  Research in the Sociology of Organizations

JAI Press, 1991

• Honeymoons And The Liability Of Adolescence - A New Perspective On Duration Dependence In Social And Organizational Relationships

(author(s): Mark Fichman, DA LEVINTHAL) Academy Of Management Review 16(2), 1991; 442-468

• Social Loafing And Social Facilitation - An Empirical-Test Of The Cognitive-Motivational Model Of Performance

(author(s): TL GRIFFITH, Mark Fichman, RL MORELAND) Basic And Applied Social Psychology 10(3), 1989; 253-271

• Attendance Makes The Heart Grow Fonder - A Hazard Rate Approach To Modeling Attendance

Journal Of Applied Psychology 74(2), 1989; 325-335

• To Centralize or Not to Centralize - The Effects of Uncertainty And Threat On Group-Structure And Performance

(author(s): Linda Argote, M. TURNER, Mark Fichman) Organizational Behavior and Human Decision Processes 43(1), 1989; 58-74

• Dynamics Of Interorganizational Attachments - Auditor-Client Relationships

(author(s): DA LEVINTHAL, Mark Fichman) Administrative Science Quarterly 33(3), 1988; 345-369

• Motivational Consequences Of Absence And Attendance - Proportional Hazard Estimation Of A Dynamic Motivation Model

Journal Of Applied Psychology 73(1), 1988; 119-134

• A theoretical approach to understanding employee absence.
  Absenteeism: New approaches to understanding, measuring and managing employee absence.

Jossey Bass, 1984

• Comments on "The Effects of Social Task and Situational Factors on Motivation, Performance and Appraisal" (by Terence R. Mitchell)
  Performance Measurement and Theory

(author(s): Paul Goodman, Mark Fichman) Lawrence Erlbaum, 1983

• The Michigan organizational assessment questionnaire.
  Observing and Measur- ing Organizational Change: A Guide to Field Practice.

(author(s): Cortlandt Cammann, Mark Fichman, G. Douglas Jenkins, John Klesh) Wiley, 1982

• Cognitive integration and referential communication: Eects of information quality and quantity in message decoding

(author(s): M. Manis, Mark Fichman, M. Platt) Organizational Behavior and Human Performance 22(3), 1978; 417-430

WORKING PAPERS

• Investing in Three Point Shooting: A Strategic Portfolio Management Approach

(author(s): Mark Fichman, John O''Brien) Informs/Management Science

AWARDS AND HONORS

• Academy of Management National Meeting - Winner, Above and Beyond Call of Duty for Excellence in reviewing (2008)

UNIVERSITY SERVICE

• Ph.D. Committee, chaired by Alan Scheller-Wolf, Committee Member, Participate in committee deliberations, interact with and advise doctoral students in my area, collect and manage evaluation information for review meeting in January, and manage the doctoral admissions process for my area. (2012 - )
• Teaching for Masters In Robotics Systems Design, Teaching 4 3 hour sessions for Masters Program in Robotics Systems Design (2011 - )
• Student Undergraduate Research Committee, Committee Member, review 40-50 Student Undergraduate Research Grant applications (SURG) (2010 - )
• Ryan Teaching Award Committee, Committee Member, Help choose winner of Ryan Award (2013 - 2016)
• Ph.D. Committee, chaired by Alan Scheller-Wolf, Committee Member, Participate in committee deliberations, interact with and advise doctoral students in my area, collect and manage evaluation information for review meeting in January, and manage the doctoral admissions process for my area. (2012 - 2015)
• Tepper MBA Admissions Advisory Committee, TEPPER MBA ADMISSIONS ADVISORY (2009 - 2010)
• TEPPER MBA ADMISSIONS ADVISORY (2008 - 2009)
• TEPPER MBA ADMISSIONS ADVISORY (2007 - 2008)
• Chairperson, TEPPER PHD THESIS AWARD: HERB SIMON (2006 - 2007)
• G.S.I.A. Doctoral Committee, Committee Member (2001 - 2007)
• TEPPER MBA ADMISSIONS ADVISORY (2005 - 2006)
• Second Year Council, Committee Member (1999 - 2001)
• Senate Budget and Finance Committee, Chairperson (1999 - 2000)
• Faculty Senate Execuive Committee, Committee Member (1999 - 2000)
• Senate Budget and Finance Committee, Vice Chair (1998 - 1999)
• Senate Budget and Finance Committee, Committee Member (1996 - 1998)
• Dean Search Committee, G.S.I.A., Committee Member (1995 - 1996)

PUBLIC SERVICE

• Speaker, Professional Development Workshop, Guiding Change in the Field of Management Science

CONSULTING

• Pittsburgh Parking Authority (February 2012 -)
• Chronic Health Metrics (January 2002 -)
• Exxon (January 2002 - December 2002)
• Gartner Inc (January 2002 - December 2002)
• Marriott Corporation (January 2002 - December 2002)

PROFESSIONAL ACTIVITIES

• Member, Academy of Management
• Member, American Psychological Association
• Member, American Psychological Society
• Associate Editor, Journal of Organizational Behavior (January 2010 -)
• Organization Science (January 2009 -)
• Committee Member, Academy of Management, Committee to pick the best paper in Organizational Behavior (2010)
• Committee Member, Academy of Management, Committee to pick the best paper in Organizational Behavior (2008)
• Committee Member, Academy of Management National Meetings, Organizational Management and Theory Program Committee (2008)
• Committee Member, Academy of Management, Committee to pick the best paper in Organizational Behavior (2007)
• Committee Member, Academy of Management, Research Committee (2004 - 2007)
• Journal of Applied Psychology (January 2006 - 2006)
• Committee Member, Academy of Management National Meetings, Organizational Behavior Program Committee (2005)
• Committee Member, Academy of Management National Meetings, Organizational Management and Theory Program Committee (2005)
• Committee Member, Academy of Management Review, Academy of Management Committee to pick best paper published in the 2004 volume (2004)
• Member, Society for Industrial-Organizational Psychology National Program Meetings (2004)
• Committee Member, Academy of Management National Meetings, Organizational Management and Theory Program Committee (2000 - 2002)
• Committee Member, Academy of Management National Meetings, Research Methods Divisin Program Committee (1996 - 2002)
• Organizational Behavior and Human Decision Processes (January 1991 - 2001)
• Committee Member, Academy of Management National Meetings, Organizational Behavior Program Committee (1994 - 2000)
• Member, INFORMS, Organizational Behavior Dissertation competition final review panel (1999)
• Academy of Management Review (January 1992 - 1999)
• Committee Member, Academy of Management Review, Academy of Management Committee to pick best paper in 1998 volume (1998)
• Administrative Science Quarterly (January 1992 - 1995)
• Member, 1986 American Psychological Association National Convention, Division 14 Program Committee (1986)
• Committee Member, Organizational Psychology Program, Executive Committee (1975 - 1976)

COURSES TAUGHT

• Orgnztn Behavior (70311) 2016 Section: A

• Managing Networks and Organizations (45741) 2016 Mini 4 Section: M
  2015 Mini 4 Section: M
  2014 Mini 4 Section: M

• Managing Networks And Organizations (45741) 2015 Mini 1 Section: A, B

• ORGNZTN BEHAVIOR (70311) 2015 Section: A, B, C
  2013 Section: A, B, C, A, B, C

• Organizational Power and Influence (45843) 2012 Mini 2 Section: A, B

• Organizational Power and Influence (45891) 2012 Mini 5 Section: E
  2011 Mini 2 Section: A, B
  2011 Mini 5 Section: E, M
  2010 Mini 1 Section: A, E
  2010 Mini 6 Section: E, M
  2009 Mini 1 Section: A, E
  2007 Mini 2 Section: A, E
  2007 Mini 5 Section: E
  2005 Mini 2 Section: A, E

• Organizational Behavior (70311) 2012 Section: C
  2008 Section: A, B
  2007 Section: A, B
  2006 Section: A, B
  2005 Section: A, B

• Seminar in Organizational Behavior (micro) (47890) 2010 Mini 1 Section: A
  2009 Mini 1 Section: A
  2008 Mini 1 Section: A
  2007 Mini 1 Section: A
  2006 Mini 1 Section: A