Mark Zbaracki

Mark Zbaracki is interested in problems that have both strong managerial and academic implications. His dissertation research, “The Rhetoric and Reality of Total Quality Management,” won an award for scholarly contribution. It draws on his nine years of experience as an industrial engineer at IBM Rochester, IBM’s Malcolm Baldrige Award Winning manufacturing site. Mark’s research has reached business audiences through major publications such as The Economist, Business Week and Sloan Management Review. His pricing research was cited by George Akerlof in his Nobel Laureate address.

Mark has taught courses at the undergraduate, MBA, Ph.D., and executive level in strategy, strategy implementation, organization theory, cross disciplinary research, cross enterprise leadership, and power and politics. He has won multiple awards for excellence in teaching. He previously held faculty appointments at the Stern School of Business at New York University, the Wharton School at the University of Pennsylvania, and at the Booth School of the University of Chicago.

Expertise

• Strategy Implementation
• Strategic decision making
• Qualitative research
• Routines

Teaching

• “Power and Politics in Organizations,” MBA Elective
• Cross Enterprise Leadership, HBA Program
• “Organization Theory,” Doctoral course
• “Ivey Field Project,” MBA core course

Experience

• 2008- Associate Professor, General Management, Richard Ivey School of Business, University of Western Ontario.
• 2012-2013, Visiting Professor, Carlson School of Management, University of Minnesota.
• 2006-2008, Visiting Assistant Professor, Department of Management, The Stern School, New York University.
• 1999-2006, Assistant Professor, Management Department, The Wharton School, University of Pennsylvania.
• 1994-1999, Assistant Professor of Behavioral Science, Graduate School of Business, University of Chicago.

Education

• Bachelor of Science - BS Iowa State University
• Bachelor of Arts - BA Iowa State University
• Master of Science - MS Stanford University School of Engineering

Honours & Awards

• 2018, The Carol Stephenson Excellence in EMBA Teaching Award
• 2014, Exemplary Reviewer Award, Academy of Management Discovery
• 2013, 2014, Outstanding Reviewer Award, Organization Science
• 2011, Nominated for excellence in Ivey HBA core teaching
• 2006, Finalist for the Helen Kardon Moss Anvil Award for excellence in MBA teaching, Wharton School, University of Pennsylvania