Matthew Jones

Reader in Information Systems
Fellow of Darwin College

BSc (Newcastle University), PhD (Reading University)

Research interests

The relationship between information systems and social and organisational change, theoretical and methodological issues in information systems research.

Subject group: Organisational Behaviour & Information Systems

Professional experience

Dr Jones has conducted studies in collaboration with Hewlett Packard, DMR Canada (Fujitsu Consulting), Chelsea and Westminster Hospital, Addenbrookes Hospital and Papworth Hospital. He is on the Editorial Board of Information and Organisation, Health Informatics Journal and Information Technology and People.

Selected publications

Here are a selection of Matthew Jones'' publications. Please see the "Selected publications" tab above for a more comprehensive list.

Jones, M. (2014) "A matter of life and death: exploring conceptualizations of sociomateriality in the context of critical care." MIS Quarterly, 38(3): 895-925

Jones, M.R. and Karsten, H. (2008) "Review: Giddens''s structuration theory and information systems research." MIS Quarterly, 32(1): 127-157

Rose, J., Jones, M. and Truex, D. (2005) "Socio-theoretic accounts of IS: the problem of agency." Scandinavian Journal of Information Systems, 17(1): 133-152

Munir, K.A. and Jones, M. (2004) "Discontinuity and after: the social dynamics of technology evolution and dominance." Organization Studies, 25(4): 561-581

Jones, M. (2003) "The expert system: constructing expertise in an IT/management consultancy." Information and Organization, 13(4): 257-284

Jones, M. (2003) "''Computers can land people on Mars, why can''t they get them to work in a hospital?'' Implementation of an electronic patient record system in a UK hospital." Methods of Information in Medicine, 42(4): 410-415

Journal articles

Jones, M. (1987) "The UK energy debate in the 1980s: ceasefire or new consensus?" Energy Policy, 18(4): 381-387

Hope, C., Jones, M. and Owens, S. (1987) "New directions for UK energy policy?" Energy Policy, 15(1): 5-6

Jones, M., Hope, C. and Hughes, R. (1990) "A multi-attribute value model for the study of UK energy policy." Journal of the Operational Research Society, 41(10): 919-929 (DOI: 10.2307/2583270)

Jones, M. (1992) "SSM and information systems." Systemist, 14(3): 123-125

Jones, M. (1994) "Going to work on an Apple: factors affecting microcomputer use in business organisations." Information Systems Journal, 4: 237-252

Jones, M. (1994) "Information technology for group decision support: beyond GDSS." Journal of Organizational Computing, 4(1): 23-39

Jones, M. (1994) "Losing our critical faculties: operational research, modernism, post-modernism and postmodernism." Systemist, 16(3): 203-210

Jones, M. (1995) "Learning the language of the market: information systems strategy formation in a UK district health authority." Accounting, Management and Information Technologies, 4(3): 119-147 (DOI: 10.1016/0959-8022(94)90001-9)

Jones, M. (1995) "Organisational learning: collective mind or cognitivist metaphor?" Accounting, Management and Information Technologies, 5(1): 61-77

Jones, M. (1995) "Learning the language of the market: information systems strategy formation in a UK district health authority." Accounting, Management and Information Technologies, 4(3): 119-147

Jones, M. (1995) "Business process reengineering: management''s new paradigm or emperor''s new clothes?" South African Computer Journal, 14: 1-11

Nanhajumar, J. and Jones, M. (1997) "Too close for comfort? Distance and engagement in interpretive information systems research." Information Systems Journal, 7: 109-131

Brown, A. and Jones, M. (1998) "Doomed to failure: narratives of inevitability and conspiracy in a failed IS project." Organization Studies, 19(1): 73-88

Brown, A. and Jones, M. (2000) "Honourable members and dishonourable deeds: sensemaking, impression management and legitimation in the ''Arms to Iraq Affair''." Human Relations, 53(5): 655-689

Jones, M. (2000) "Mission impossible? Pluralism and ''multi-paradigm'' IS research." Information Systems Review, 1(1): 217-232

Nandhakumar, J. and Jones, M. (2001) "Accounting for time: managing time in project-based teamworking." Accounting, Organizations and Society, 26(3): 193-214

Kelly, S. and Jones, M. (2001) "Groupware and the social infrastructure of communication." Communications of the ACM, 44(12): 77-79

Jones, M. (2002) "Development gain? Participant observation in interpretive management information systems research." Qualitative Research, 2(3): 323-341

Jones, M. (2003) "''Computers can land people on Mars, why can''t they get them to work in a hospital?'' Implementation of an electronic patient record system in a UK hospital." Methods of Information in Medicine, 42(4): 410-415

Jones, M. (2003) "The expert system: constructing expertise in an IT/management consultancy." Information and Organization, 13(4): 257-284

Shoib, G.M. and Jones, M.R. (2003) "Focusing on the invisible: the representation of IS in Egypt." Information Technology and People, 16(4): 440-460

Jones, M. (2004) "Learning the lessons of history? Electronic records in the United Kingdom acute hospitals, 1988-2002." Health Informatics Journal, 10(4): 253-263

Munir, K.A. and Jones, M. (2004) "Discontinuity and after: the social dynamics of technology evolution and dominance." Organization Studies, 25(4): 561-581

Martins, H.M.G., Nightingale, P. and Jones, M.R. (2005) "Temporal and spatial organization of doctors'' computer usage in a UK hospital department." Medical Informatics and the Internet in Medicine, 30(2): 135-142

Rose, J., Jones, M. and Truex, D. (2005) "Socio-theoretic accounts of IS: the problem of agency." Scandinavian Journal of Information Systems, 17(1): 133-152

Rose, J., Jones, M. and Truex, D. (2005) "The problem of agency revisited." Scandinavian Journal of Information Systems, 17(1): 187-195

Nov, O. and Jones, M. (2006) "Ordering creativity? Knowledge, creativity, and idea generation in the advertising industry." International Journal of Product Development, 3(2): 252-262 (DOI: 10.1504/IJPD.2006.009374)

Jones, M.R. and Karsten, H. (2008) "Review: Giddens''s structuration theory and information systems research." MIS Quarterly, 32(1): 127-157

Runde, J., Jones, M., Munir, K. and Nikolychuk, L. (2009) "On technological objects and the adoption of technological product innovations: rules, routines and the transition from analogue photography to digital imaging." Cambridge Journal of Economics, 33(1): 1-24

Morrison C., Jones, M., Blackwell, A. and Vuylsteke, A. (2008) "Electronic patient record use during ward rounds: a qualitative study of interaction between medical staff." Critical Care, 12(6): R148 (DOI: 10.1186/cc7134)

Jones, M.R. and Karsten, H. (2009) "Divided by a common language? A response to Marshall Scott Poole." MIS Quarterly, 33(3): 589-595

Jones, M. (2014) "A matter of life and death: exploring conceptualizations of sociomateriality in the context of critical care." MIS Quarterly, 38(3): 895-925

Books, monographs, reports & case studies

Orlikowski, W., Walsham, G., Jones, M.R. and DeGross, J. (eds.) (1996) Information technology and changes in organizational work: proceedings of the IFIP WG8.2 Working Conference on Information Technology and Changes in Organizational Work, December 1995, Cambridge, England. London: Chapman and Hall.

Book chapters

Jones, M. (1994) "Don''t emancipate, exaggerate: rhetoric, reality and reengineering." In Baskerville, R.L., Smithson, S., Ngwenyama, O. and DeGross, J.I. (eds.): Transforming organizations with information technology. Amsterdam: North-Holland, pp.357-377

Jones, M. (1995) "The contradictions of reengineering." In Burke, G. and Peppard, J. (eds.): Examining business process reengineering: current perspectives and research directions. London: Kogan Page, pp.43-59

Jones, M. (1995) "Organizational analysis and HCI." In Monk, A.F. and Gilbert, G.N. (eds.): Perspectives on HCI: diverse approaches. London: Academic Press, pp.249-269

Brooks, L. and Jones, M. (1996) "CSCW and requirements analysis: requirements as cooperation / requirements for cooperation." In Thomas, P.J. (ed.): CSCW requirements and evaluation. London: Springer-Verlag, pp.10-20

Jones, M. (1996) "Empowerment and enslavement: business process reengineering and the transformation of work." In Gill, K.S. (ed.): Information society: new media, ethics and postmodernism. London: Springer-Verlag, pp.147-157

Jones, M. (1996) "Re-engineering." In Warner, M. (ed.): International encyclopedia of business and management. London: Routledge, 1st edition, pp.4277-4285

Jones, M. (1997) "Re-engineering." In Warner, M. (ed.): Concise international encyclopedia of business and management. London: International Thomson Business Press, pp.616-625

Jones, M. (1997) "It all depends what you mean by discipline..." In Mingers, J. and Stowell, F. (eds.): Information systems: an emerging discipline? London: McGraw-Hill, pp.97-112

Jones, M. (1998) "Hammer, M. (1948-)." In Warner, M. (ed.): The IEBM handbook of management thinking. London: International Thomson Business Press, pp.267-272

Jones, M. (1999) "Structuration theory." In Currie, W. and Galliers, B. (eds.): Rethinking management information systems: an interdisciplinary perspective. Oxford: Oxford University Press, pp.103-135

Jones, M., Orlikowski, W. and Munir, K. (2004) "Structuration theory and information." In Mingers, J. and Willcocks, L. (eds.): Social theory and philosophy for information systems. Chichester: John Wiley & Sons, pp.297-328

Jones, M.R. and Orlikowski, W.J. (2007) "Information technology and the dynamics of organizational change." In Mansell, R., Avgerou, C., Quah, D. and Silverstone, R. (eds.): The Oxford handbook of information and communication technologies. Oxford: Oxford University Press, pp.293-313

Conference papers

Jones, M. and Hope, C. (1989) "Decision analysis models as a framework for policy dialogue." In Jackson, M.C., Keys, P. and Cropper, S.A. (eds.) Proceedings of an IFORS Specialized Conference on Operational Research and the Social Sciences, 10-13 April 1989, Queen''s College, Cambridge, England. New York: Plenum Press, pp.379-384

Jones, M. and Walsham, G. (1992) "The limits of the knowable: organisational and design knowledge in systems development." In Kendall, K.E., Lyytinen, K. and DeGross, J.I. (eds.) The impact of computer supported technologies on information systems development: Proceedings of the IFIP WG8.2 Working Conference, 14-17 June 1992, Minneapolis, Minnesota, USA. Amsterdam: North Holland, pp.195-213

Jones, M. and Nandhakumar, J. (1993) "Structured development? A structurational analysis of the development of an executive information system." In Avison, D., Kendall, J.E. and DeGross, J.I. (eds.) Human organizational and social dimensions of the informational systems development: Proceedings of the IFIP WG8.2 Working Group, 17-19 May 1993, Noordwijkerhaut, The Netherlands. Amsterdam: North Holland, pp.475-496

Orlikowski, W.J., Walsham, G., Jones, M. and DeGross, J.I. (1996) "Information technology and changes in organizational work: images and reflections." In Orlikowski, W.J., Walsham, G., Jones, M. and DeGross, J.I. (eds.) The impact of computer supported technologies on information systems development: Proceedings of the IFIP WG8.2 Working Conference, December 1995, Cambridge, England. London: Chapman and Hall, pp.1-10

Nandhakumar, J. and Jones, M. (1997) "Designing in the dark: the changing user-developer relationship in information systems development." In Kumar, K. and DeGross, J.I. (eds.) Proceedings of the International Conference on Information Systems (18th), 15-17 December 1997, Atlanta, Georgia, USA. Madison, Wis.: Omnipress, pp.75-87

Nandhakumar, J. and Jones, M. (1997) "Accounting for time: managing time in project-based teamworking." In Rasmussen, H.K. (ed.) Accounting, time and space: Proceedings of the AOS Conference, Vol.2, 4-6 September 1997, Copenhagen, Denmark. Copenhagen: Copenhagen Business School, pp.115-130

Jones, M. (1998) "Information systems and the double mangle: steering a course between the Scylla of embedded structure and the Charybdis of strong symmetry." In Larsen, T., Levine, L. and DeGross, J.I. (eds.) Information systems: current issues and future challenges: Proceedings of the IFIP WG8.2 and 8.6 Joint Working Conference, 10-13 December 1998, Helsinki, Finland. Laxenburg: International Federation for Information Processing, pp.287-302

Jones, M. (1999) "Mission impossible? Pluralism and ''multi-paradigm'' IS research." In Brooks, L. and Kimble, C. (eds.): Information systems: the next generation: Proceedings of the UK Academy for Information Systems Annual Conference (4th), University of York, York, England.

Jones, M. (2001) "An interpretive method for the formative evaluation of an electronic patient record system." In Remenyi, D. and Brown, A. (eds.) European Conference on Information Technology Evaluation (8th), 17-18 September 2001, Oriel College, Oxford, England. Reading: MCIL, pp.349-355

Abbott, P.Y. and Jones, M.R. (2002) "Importance of being nearest: nearshore software outsourcing and globalisation discourse." In Wynn EH, Whitley, E.A., Myers, M.D., De Gross, J.I. (eds.): IFIP WG8 Working Conference on Global and Organizational Discourse about Information Technology, 12-14 Dec 2002, Barcelona, Spain. Norwell, Mass.: Kluwer, pp.375-397

Jones, M.R. (2004) "Debatable advice and inconsistent evidence: methodology in information systems research." In Kaplan, B., Truex III, D.P., Wastell, D., and DeGross, J.I. (eds.) Relevant theory and informed practice: looking forward from a 20-year perspective on IS research: IFIP TC8 WG8.2 20th Year Retrospective, 15-17 July 2004, Manchester, England. Dordrecht: Kluwer, pp.121-142

Munir, K., Jones, M., Orlikowski, W., Runde, J. and Nikolychuk, L. (2005) "Of continuities of discontinuous institutional change: evidence from technological transformation in the photographic field." In: Theorizing process in organizational research: Organization Studies Summer Workshop, 12-13 June 2005, Santorini, Greece.

Kelly, S. and Jones, M. (2006) "Towards a distinctive ''praxiological'' perspective on ICT-enabled organisational innovation." In: Re-turn to practice: understanding organization as it happens: Organization Studies Summer Workshop, 2nd, 15-16 June 2006, Mykonos, Greece.

Jones, M., Munir, K., Orlikowski, W. and Runde, J. (2008) "About time too: online news and changing temporal structures in the newspaper industry." In Boland, R.J., Limayem, M. and Pentland, B. (eds.): ICIS 2008 Proceedings, 14-17 December, Paris, France.

Working papers

Jones, M. (1988) "Interactive modelling in decision support systems II - the role of the model." Management Studies Group at the Department of Engineering, Cambridge University, Research Paper No.1988/10

Jones, M., Hope, C. and Hughes, R.M. (1988) "A multi-attribute value model for the study of UK energy policy." Management Studies Group at the Department of Engineering, Cambridge University, Research Paper No.1988/13

Hope, C., Hughes, R.M. and Jones, M. (1988) "Examining energy options using a simple computer model." Management Studies Group at the Department of Engineering, Cambridge University, Research Paper No.1988/14

Jones, M. (1988) "The UK energy debate in the 1980s: ceasefire or new consensus?" Management Studies Group at the Department of Engineering, Cambridge University, Research Paper No.1988/16

Jones, M. (1990) "The impact of organisations on computers." Management Studies Group at the Department of Engineering, Cambridge University, Research Paper No.1990/3

Jones, M. (1990) "Equivocality and information systems." Management Studies Group at the Department of Engineering, Cambridge University, Research Paper No.1990/6

Jones, M. and Nandhakumar, J. (1993) "Structured development? A structurational analysis of the development of an executive information system." Judge Institute of Management, Cambridge University, Research Paper No.1993/5

Han, P. and Jones, M. (1994) "The dialectics of information systems." Judge Institute of Management, Cambridge University, Research Paper No.1994/4

Jones, M. and Brooks, L. (1994) "Addressing organisational context in requirements analysis." Judge Institute of Management, Cambridge University, Research Paper No.1994/17

Brown, A. and Jones, M. (1999) "Honourable members and dishonourable deeds: sensemaking, impression management, and legitimation in the "Arms to Iraq" affair." Judge Institute of Management, Cambridge University, Research Paper No.1999/19

Jones, M. and Karsten, H. (2003) "Review: structuration theory and information systems research." Judge Institute of Management, Cambridge University, Research Paper No.2003/11