Melissa Whitt

Work experience

Darla Moore School of Business

• Recruiting Manager - Professional MBA Program

  • Meet with over 250 individual applicants yearly to facilitate admissions and onboarding processes
  • Utilize Target X, a Salesforce product, to manage recruiting funnel and maximize efficiency in recruiting process
  • Manage day-to-day operations of MSB Charlotte facilities, serving as the site manager in Charlotte for MSB
  • Identify key development activities within the Charlotte, Greenville and Spartanburg markets to drive recruitment
  • Coordinate sponsorships and advertisements in Charlotte market
  • Recruited the largest ever incoming MBA classes in Charlotte, Greenville & Spartanburg locations in 2018 and 2020
  • Identify new area organizations that provide exposure for the PMBA program
  • Conduct informational presentations and admission events
  • On-board all new Professional MBA students (average 200 per year)
  • Liaison between students, faculty, alumni and staff
  • Serve as PMBA webmaster on the Moore School website
  • Diagnose and troubleshoot Charlotte IT issues with Columbia technology team
  • Hire and train Charlotte evening coordinator
  • Conduct benchmarking and assessment on MBA program related topics to understand how PMBA can remain competitive in the marketplace

UNC Charlotte Belk College of Business

• Program Manager for Graduate Programs and Data Management

  • Facilitated data analysis and technical admissions process for 7 graduate programs in the College of Business
  • Compiled data used to maintain and submit program rankings to US News & World Report
  • Administered $1.2mm graduate student scholarship and assistantship budget
  • Forecast and reconciled revenues of $1.3mm in tuition increments for UNCC Budget Office
  • Processed over 50 graduate assistantships per year in compliance with immigration, tax, labor laws and policies
  • Participated in ad-hoc data assembly, analyzing results and providing reports to meet faculty data requests
  • Served on Salesforce integration team during building, testing and deploying phases for graduate programs CRM
  • Created SQL queries and stored procedures
  • Provided technical documentation and facilitated CRM training to administrators and users

University of South Carolina

• Program Manager/Career Counselor, College of Arts & Sciences

  • Liaison between 10,000 students and the Career Center, counseling students through the internship and job search
  • Met with 210% more students than co-workers in first year
  • Managed Ambassador Program, hiring and supervising 12 undergraduate and 2 graduate student employees
  • Developed training policies for student staff and coordinated professional development for all staff
  • Provided consultation to employers regarding hiring strategies, brand awareness and requisition postings

University of North Carolina at Chapel Hill

• Career Counseling Intern

Appalachian State University

• Career Development Center Practicum Intern

• Career Exploration Center Graduate Assistant

  • Managed all daily operations and utilization of resources in the center
  • Supervised, trained, evaluated and mentored 15 undergraduates, graduates, and pre-doctoral interns
  • Served on a four-member administrative team, providing career assessment and exploration to approximately 30% of undeclared first-year students
  • Assessed effectiveness of volunteer outreach and clientele satisfaction through analyzing survey reports
  • Planned and executed all weekly staff meetings and training retreats
  • Conducted individual meetings with all staff and volunteers to provide feedback
  • Served as liaison between students, faculty, and staff in various departments across campus
  • Marketed and represented Career Services at outreach events such as Open House, Volunteer Fair and Career Fair
  • Counseled diverse student populations, including first-generation, non-traditional and students from various ethnic and socio-economic backgrounds through their career decision-making

Elon University

• Career Services Graduate Intern

Appalachian State University

Career Exploration Center Intern

Education

• University of South Carolina Master of Business Administration - MBA
• Appalachian State University Master of Arts College Student Development
• Appalachian State University Bachelor of Science Psychology-Human Services
• University of North Carolina at Charlotte Certificate Human Resources