Michael Schrage
Research Fellow, MIT Center for Digital Business
Research Fellow, MIT Sloan School of Management Visiting Fellow at MIT Professional Education
Schools
- Sloan School of Management
- MIT Professional Education
Expertise
- Chemicals and Water Treatment
- Electronic and Electrical Equipment
- Household Goods
- Insurance
- Change management
- Pharmaceuticals
- Human Capital Management
- Leadership
- Health services
- Defense and Aerospace
- Business Analytics
- Metals and Mining
- Industry and Manufacturing
- Strategy
- Information Technology
- Operations
- Negotiations
Links
Biography
A research fellow with MIT Sloan School's Initiative on the Digital Economy, Michael Schrage’s research, writing and advisory work focuses on the ‘behavioral economics’ of models, prototypes and metrics as strategic resources for managing ‘innovation risk’ and opportunity. He is author of award-winning ’The Innovator’s Hypothesis’ [MIT Press 2014], ‘Who Do You Want Your Customers To Become?’ [Harvard Business Review Press 2012] and ‘Serious Play’ [Harvard Business Review Press 2000]. His next book, ‘Recommender Systems,’ will be published this year by MIT Press as part of its ‘Essential Knowledge’ series. He’s run design workshops and executive education programs on innovation, experimentation and ’strategic measument' for organizations all over the world.
He's pioneering work in ‘selvesware’ technologies - he coined the word - designed to augment aspects, attributes and talents of productive individuals. Current research efforts examine the interplay of ’network effects’-driven innovation, such as recommender systems, and human capital creation for the enterprise. His work exploring the ‘future of KPIs,’ digital ‘performance management’ dashboards and machine learning - in collaboration with Google, McKinsey and the Sloan Management Review – builds on that theme, i.e. what happens when 'essential metrics' become ’software agents.' This research – part of a global ‘Strategic Measurement’ initiative – is widely cited. These efforts have led to ‘future of workforce capability and design’ research in collaboration and co-sponsorship with Deloitte. He is particularly interested in the future co-evolution of ‘expertise,’ ‘advice' and human ‘agency’ as technologies become ‘smarter’ than the people using them.
Consulting and innovation/experimentation/KPI clients have included Prudential, Pfizer, Microsoft, PwC, BASF, SNCF, ZF, Amazon, Mars, BT, Google, Raytheon, Edmunds, Embraer, among others. He’s conducted non-classified research for the U.S. Department of Defense [Office of Net Assessment] and the Center for Strategic and International Studies (CSIS) on cyber-conflict, complex systems procurement and ‘other’ issues.
Previously, a Merrill Lynch Forum Innovation Fellow, he founded and was executive director of its Merrill Lynch Innovation Grants Competition for doctoral students worldwide. An angel investor in several digital media and machine learning start-ups, he’s been a featured and top trafficked blogger on the Harvard Business Review site. His work has been published in the Sloan Management Review, Fortune magazine (where he was a columnist), the Financial Times, The Wall Street Journal, the Nikkei Asian Review, the CACM as well as other peer-reviewed publications.
MIT Professional Education
Michael Schrage is a research fellow with the Sloan School of Management's Center for Digital Business and a visiting fellow at Imperial College's [London] 'Innovation and Entrepreneurship' program. He is the author of several books on the role of collaborative tools and technologies in enabling innovation, including Shared Minds, Random House, 1990 and Serious Play, Harvard Business School Press, 2000. He's done consulting and advisory work for Microsoft, Procter & Gamble, British Telecom, BP, Siemens, Embraer, Google, iRise, the Office of Net Assessment, and other organizations
Videos
Why Good Ideas are Bad, with Michael Schrage | Big Think.
How Recommendation Engines Are Changing Our World - with MIT's Michael Schrage
Make your future self work | Michael Schrage | Big Think Edge
HKC Frontiers of Innovation Michael Schrage
1-Michael Schrage: Transforming the Customer
Friday Fireside Chat Rita McGrath & Michael Schrage Full Session
The Unavoidable Future of Advice: Making Smarter Recommendations About Smarter Recommendations
Michael Schrage: "Making Customers Better Makes Better Customers" human capital | Big Think.
Michael Schrage of MIT Sloan Initiative on Digital Economy: Augmented Introspection 'The new AI'
Michael Schrage on Winning with Customers: Who do you want your customers to become?
6-Michael Schrage: From R&D to E&S (Experiment & Scale)
Big Think Interview With Michael Schrage
Michael Schrage MIT - Innovation, Technology and Human Capital
IMPACT Speaker - Michael Schrage
How Digital Transformation Disrupts Legacy Leaders
Courses Taught
Reimagining Leadership: A Playbook for the Digital Economy
Sloan School of Management
Online
Digital Strategies for Transforming Your Business
Sloan School of Management
Online
Organizations, Innovation, and Technology: Putting Ideas to Work
MIT Professional Education
Online
Executive Program in General Management
Sloan School of Management
Online
Read about executive education
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