Paul Chapman

Fellow in Operations Management at Said Business School

Schools

  • Said Business School

Expertise

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Biography

Said Business School

Paul Chapman is a Senior Fellow at Saïd Business School. He is a leading expert on the learning and development of executives, especially those responsible for leading the delivery of Major Programmes / Major Projects typically valued at $1billion+.

Paul is currently Academy Director for the UK Government's Major Project Leadership Academy, MPLA, a one-year, part-time programme for the Major Project Leaders responsible for delivering the UK Central Government's portfolio strategic projects valued at over £440bn.

Paul is past Programme Director, and current Course Leader of the Managing Performance course, on Oxford's MSc in Major Programme Management, a two-year, part-time programme that attracts senior programme leaders from around the world (50% are based outside the UK) who lead programmes across a range of sectors.

These programmes involve working closely with client organisations and participants to understanding their potential for development and growth through to realising these opportunities. These roles also include engaging teams of faculty and experienced practitioners to create the design and content required to ensure an engaging learning experience. For example, in addition to the MPLA, Chapman’s work with the UK Government extends to include developing and delivering workshops for the Civil Service’s Permanent Secretaries and also for particular Departments that bring together Ministerial teams and their Senior Civil Servants. This means that the insights and capabilities Major Project Leaders develop on the Academy receive better support and can be implemented more effectively in the workplace, which is leading to notable improvements in Major Project delivery.

Paul’s research takes concepts at the heart of operations management, especially engineering and production, and blends these with other insights. For example this includes developing an approach to reducing new product development lead times that enabled organisations to improve market sensitivity and return on capital. Another strand of research brings together operations management with criminology to address product loss through theft and errors. The outputs from this work have been adopted internationally, saving retailers in Europe and the Americas over $2bn in recent years.

Before joining Saïd Business School, Paul was a Senior Research Fellow at Cranfield School of Management and previously was a member of the Warwick Manufacturing Group at the University of Warwick. He continues to be a member of the teaching faculty at Copenhagen Business School, where he has twice been elected teacher of the year on the EMBA. Prior to this, Paul took his BEng, MSc and Engineering Doctorate at the University of Warwick, UK.

Paul is also Chair, Professional Standards and Knowledge Committee, and Board Member of the Association for Project Management (APM).

Expertise

  • Major programme management
  • Delivering performance improvement
  • Addressing retail losses and retail crime
  • Supply chain management
  • Inter-organisational collaboration

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