Rachel Montenegro

Natural nonconformist, experience designer and agilist. Throughout my career as a designer, I aim to deeply understand a client's holistic needs and combine the user's ability to empathize with a strategic business vision making the purpose of companies tangible in memorable experiences. I lead diverse projects and teams in growing markets that result in the ability to thrive in dynamic environments, which require agility and speed. I have an appreciation for cultural diversity and I strongly believe that complex problems are solved through a multidisciplinary team with a diversity of experiences. As a consultant in companies - small, medium and large - I have generated insights so that culture, space and product (or service) are aligned with the brand, fully expressing the purpose. I advocate for the authenticity in the workplace to enable people to have great experiences. Skilled in conducting workshops, events and boosting culture. In addition to being a Customer Experience Teacher at PUC Minas in MBA Business Agility courses, Post in Agile Coach, Post in UX and Agility and Extension in Agile Project Management. Invited teacher in other trails and institutions. Activist of ATOEFEITO, co host of ATOCAST - podcast of the nonconformists of indigestible realities. Consultant, Facilitator and Speaker.

Education

• Bachelor Universidade do Estado de Minas Gerais (2006 — 2008)
• Design de Prod Universidade FUMEC (2004 — 2006)
• Technician SENAI BH CECOTEG (2003 — 2003)

Companies

• Professora Valor Estratégico do Cliente Pontifícia Universidade Católica de Minas Gerais (2021)
• Professora Liderança de Times Globais Pontifícia Universidade Católica de Minas Gerais (2021)
• Gestão Ágil & Experiência : : Consultoria W3 Uniformes Corporativos (2021)
• Business Experience : : Consultoria VBC Sistemas Inteligentes (2021)
• Professora Customer Success & Customer Experience Pontifícia Universidade Católica de Minas Gerais (2021)
• Leadership Team Singularity University (2021)
• Professora de Agile Discovery & Design | Customer Experience Pontifícia Universidade Católica de Minas Gerais (2019)
• Professora : : Design Thinking + Cultura da Experiência no Negócio (EX + BX) Ornellas | pessoas são a diferença (2019)
• Independent Consultant & Freelancer Rachel Montenegro (2004)