Rashmi Jain

Dr. Rashmi Jain joined the Feliciano School of Business as Department Chair and Professor of Information and Operations Management. Most recently, Professor Jain was an Associate Professor at the National University of Singapore. Before Joining NUS, Professor Jain held a faculty appointment at Stevens Institute of Technology, where she received her M.S. and Ph.D. degrees in technology management. Dr. Jain is a prolific scholar and her research interests intersect systems architecture and design, systems integration, service operations management and business process analysis and management. She has worked on several research grants as Principal and Co-Principal Investigator on topics related to systems thinking, systems architecture and design and curriculum development.

Professor Jain is skilled and committed teacher and has been invited to lecture internationally at Keio University and Shibaura Institute of Technology in Japan, Overseas Chinese Institute of Technology (OCIT) in Taiwan, and the Indian Institute of Technology-Delhi, among others. Professor Jain also brings deep insight and credibility on the complexities and dynamics of today’s marketplace. Earlier in her career, Professor Jain worked with Accenture, a leading IT consulting company. At Accenture, Dr. Jain consulted for Fortune 100 companies in energy, telecom, utilities and financial services sectors.

Professional Experience

• Professor, Montclair State University (2013 - Present)
• Visiting Associate Professor, School for System Design and Management, Keio University, Japan (2007 - 2013)
• Associate Professor, National University of Singapore (2011 - 2013)
• Associate Adjunct Professor, Baruch College, City University of New York, NY (2009 - 2012)
• Associate Professor, Stevens Institute of Technology (2003 - 2011)
• Consultant, Accenture (1997 - 2003)
• Teaching Assistant, Stevens Institute of Technology (1994 - 1997)
• Economic and management consulting and research, Various organizations in India (1984 - 1994)

Honors & Awards

• Robert Crooks Stanley Graduate Fellowship (2002-3), Stevens Institute of Technology ( )
• Best Paper Award, American Society for Engineering Education ( 2008)
• Alexander Crombie Humphreys Distinguished Associate Professor Award, Stevens Institute of Technology ( 2006)
• Outstanding Academic Achievement Award, Stevens Institute of Technology ( 1996)

Refereed Published Articles

• M. Johnson, R. Jain, M. Brennan-Tonetta, E. Swartz, D. Silver, J. Paolini, S. Mamonov, C. Hill (2021). Impact of Big Data and Artificial Intelligence On Industry: Developing A Workforce Roadmap for a Data Driven Economy. Global Journal of Flexible Systems Management
• M. Johnson, R. Jain, m. Brennan, E. Swartz, D. Silver, J. Paolini, S. Mamonov, C. Hill (2021). Developing Big Data and AI Workforce Roadmap for A Data Driven Economy. Global Institute of Flexible Systems Management
• M. Johnson, A. Albizri, R. Jain (2020). Exploratory Analysis to Identify Concepts, Skills, Knowledge, & Tools to Educate Business Analytics Practitioners. Decision Sciences Journal of Innovative Education
• R. Jain, A. Chandrasekaran, G. Elias (2017). Pedagogical Research on Understanding and Misconceptions of System Design. International Journal of Industrial and Systems Engineering
• G. Elias, R. Jain (2017). Assessing Systems Architecture: An Exploratory Framework. International Journal of Business Information Systems
• R. Jain (2016). Sustaining Performance in Financial Sector E-Businesses: Best Practices and Lessons Learned. International Journal of Process Management and Benchmarking
• M. Vanleer, R. Jain, A. Squires (2016). A Systems Approach to Creating a Sustainability Performance Benchmarking and Reporting Framework. International Journal of Process Management and Benchmarking