Roger Schmenner

Areas of Expertise

Manufacturing strategy, Productivity, Service operations

Academic Degrees

• PhD, Yale University, 1973
• MPhil, Yale University, 1971
• AB, Princeton University, 1969

Professional Experience

• Professor, Kelley School of Business, Indiana University, 1987- present
• Visiting Professor, Judge Business School, University of Cambridge, 2011-12
• Visiting Professor, IMD, 1986-87, 1992-93, 2002-03
• Associate Professor, Fuqua School of Business, Duke University, 1980-86
• Research Associate, Harvard-MIT Joint Center for Urban Studies, 1978-1980
• Assistant Professor, Harvard Business School, 1974-78

Awards, Honors & Certificates

• Fellow, Production and Operations Management Society (POMS), 2004
• President, Production and Operations Management Society (POMS), 1997.
• Lilly Alumni Teaching Excellence Award: 1991, 1996, 1998, 1999, 2001, 2010
• Outstanding Faculty Award, Fuqua School of Business, Duke University, 1982, 1985
• Other teaching awards: Max Barney Executive Education Award , 1996; Kelley Direct, 2003

Selected Publications

• Schmenner, Roger W. (2012), Getting and Staying Productive: Applying Swift, Even Flow to Practice, Cambridge University Press, New York.
• Schmenner, Roger W. and Robert S. Collins (2007), “Understanding Persistently Variable Performance in Plants,” International Journal of Operations and Production Management, Vol. 27, No. 3, March, pp. 254-281.  
• Schmenner, Roger W. (2001), “Looking Ahead by Looking Back:  Swift, Even Flow in the History of Manufacturing,” Production and Operations Management, Vol. 10, No. 1, Spring, pp. 87-96.  Reprinted in M. A. Lewis and N. Slack (2003) (eds.), Operations Management: Critical Perspectives on Business and Management, London: Routledge.   A shorter version of this paper, intended for a managerial audience, was published as “Looking Ahead by Looking Back:  The Power of Swift, Even Flow,” in IMD’s Perspectives for Managers Series, No. 89, May.
• Schmenner, Roger W. and Morgan L. Swink (1998), “On Theory in Operations Management,” Journal of Operations Management, Vol. 17, No. 1, December, pp. 97-113.  Reprinted in M. A. Lewis and N. Slack (eds.) (2003), Operations Management: Critical Perspectives on Business and Management, London: Routledge. 
• Schmenner, Roger W. (1993), Production/Operations Management:  From the Inside Out (5th Edition), New York: Macmillan.  
• Schmenner, Roger W. (1991), "International Factory Productivity Gains," Journal of Operations Management, Vol. 10, No. 2, April, pp. 229-254.
• Schmenner, Roger W. (1988), "The Merit of Making Things Fast," Sloan Management Review, Vol. 30, No. 1, Fall, pp. 11-17.   A shorter version of this paper appeared in IMEDE''s Perspectives for Managers Series, No. 6, 1987.  It was reprinted in Spain in Expansion (April 1988) as "Productividad:  rock alreledor de reloj".  It was also reprinted in the Advanced Management Report, Vol. 8, No. 2 under a different title, "When Slower is Faster."
• Schmenner, Roger W. (1986), "How Can Service Businesses Survive and Prosper?," Sloan Management Review (MIT), Spring, pp. 21-32.  Reprinted in both editions of Christopher H. Lovelock (ed.), Managing Services:  Marketing, Operations, and Human Resources, Englewood Cliffs, NJ: Prentice-Hall, 1988, pp. 25-36 and 1992, pp. 31-42.
• Schmenner, Roger W. (1982), Making Business Location Decisions, Englewood Cliffs, NJ: Prentice-Hall, Inc.