Sang Hyun Kim

Sang Kim is a Professor of Operations Management at the Yale School of Management.  Professor Kim specializes in supply chain management and service operations, with a particular interest in management of business process failures.  He develops analytical models based on operations research and game theory to study practice-driven problems.  His recent research interests include managing low-probability/high-impact disruptions in supply chains, sustainable operations, and social responsibility in supply chain management.  Using the risk management framework, he has studied problems in application areas such as aftermarkets in the aerospace and defense industry, environmental regulation, and social enterprises in developing economies.  Kim’s research has been published in top management journals including Management Science, Operations Research, and Marketing Science.  Currently he serves as an associate editor at Management Science and Manufacturing & Service Operations Management.  Professor Kim received his Ph.D. degree in Operations and Information Management from the Wharton School, University of Pennsylvania, MS in Scientific Computing & Computational Mathematics from the Stanford University, and BA in Physics from the University of Pennsylvania.

EDUCATION

• PhD , University of Pennsylvania, 2008
• MS , Stanford University, 1998
• BA , summa cum laude, University of Pennsylvania, 1996

Expertise

• Analytics
• Manufacturing
• Operations
• Operations Research
• Service Operations
• Strategy
• Supply Chain
• Sustainability
• Technological Innovation

SELECTED ARTICLES

Product Quality in a Distribution Channel with Inventory Risk S.-H. Kim, K. Jerath, and R. Swinney Marketing Science 2017

Time to Come Clean? Disclosure and Inspection Policies for Green Production S.-H. Kim Operations Research 2015

Signaling New Product Reliability with After-Sales Service Contracts S.-H. Kim, N. Bakshi, and N. Savva Management Science 2014

Collaborative cost reduction and component procurement under information asymmetry S.-H. Kim and S. Netessine Management Science 2013

Guilt by Association: Strategic Failure Prevention and Recovery Capacity Investments S.-H. Kim and B. Tomlin Management Science 2013

SELECTED WORKING PAPERS

Competing to Discover Compliance Violations: Self-Inspections and Enforcement Policies S. Alizamir and S.-H. Kim 2017

Impact of Network Structure on New Service Pricing S. Alizamir, N. Chen, S.-H. Kim, and V. Manshadi 2018

Healthcare Vehicle Maintenance Contracting in Developing Economies: The Role of Social Enterprise L. Chen, S.-H. Kim, and H. Lee 2017