Scott Sanchez

Extensive experience in product management and product marketing, with a history of delivering simple yet innovative solutions that wow customers

Leadership to energize a team around end to end customer experiences that delight customers across shop, buy, and use

Expertise in "consumer driven innovation" (aka "design thinking"), engaging with customers directly to uncover penetrating insights, then design and develop innovations that change their lives

Unwavering customer advocacy, having personally visited over 500 individuals and small businesses, with a belief that involving the customer extensively leads to better results

Outstanding manager and developer of people, with consistently high employee engagement scores

Specialties: Design thinking, product management, product marketing, qualitative user research, user experience, usability