Zhanfei Lei

Assistant Professor Operations & Information Management at University of Massachusetts Amherst

Schools

  • University of Massachusetts Amherst

Links

Biography

University of Massachusetts Amherst

Education

Ph.D. in Information Technology Management, Georgia Institute of Technology M.S. in Information Sciences, University of Pittsburgh Bachelor of Management in Information Management and Information Systems, Nanjing University

Research Interests

  • User-generated content
  • Electronic commerce
  • Emotions in online communication

Teaching Interests

Introduction to Information Systems Database Management Systems Business Intelligence and Analytics Electronic Commerce Programming Languages and Web Development

Selected Publications

Zhanfei Lei, Dezhi Yin, and Han Zhang. “‘I’ or ‘You’: Whom Should Online Reviewers Direct Their Attention To, and When?” International Conference on Information Systems (ICIS), San Francisco, California, December 2018.

Zhanfei Lei, Dezhi Yin, and Han Zhang, “Why Do Consumers Seek Online Reviews: An Experimental Investigation,” China Summer Workshop on Information Management (CSWIM), Nanjing, Jiangsu, China, June 2017.

Zhanfei Lei, Dezhi Yin, and Han Zhang. “Should Reviewers Stand in the Shoes of Review Readers? The Role of Perspective Taking in Online Reviews,” Pre-ICIS Workshop on HCI Research in MIS, Fort Worth, Texas, December 2015.

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