Zhao Xiande

Professor of Operations and Supply Chain Management; JD.COM Chair in Operations and Supply Chain Management; Director, CEIBS-GLP Centre for Innovation in Supply Chains and Services at CEIBS

Biography

CEIBS

Dr. Zhao Xiande is Professor of Operations and Supply Chain Management at CEIBS. Prior to joining CEIBS in January 2013, he was Professor of Operations Management in the Department of Decision Sciences and Managerial Economics and Director of the Centre of Supply Chain Management/Logistics, Li & Fung Institute of Supply Chain Management/Logistics at the Chinese University of Hong Kong (2005 to 2012).

During the past twenty-five years, Dr. Zhao has been affiliated with a number of universities where he has held several academic and administrative positions. In 2011, Dr. Zhao was specially appointed as a “One Thousand Talent Professor” under China’s Global Search of One Thousand Talent Theme and served as Director of the Institute for Supply Chain Integration and Service Innovation at South China University of Technology. Previously he worked as an associate professor at City University of Hong Kong, Hampton University and University of Utah. He also held joint appointment as honoured professor or visiting professor at Fudan University, Xi’an Jiao Tong University, Wuhan University, Nankai University and Tianjin University.

Professor Zhao received his Ph.D. in Business Administration with a major in Operations Management and a minor in International Business from the University of Utah in the USA. He also received his MBA and MSc in Chemistry from the same University and a Bachelor’s degree in Chemistry from Nankai University in China.

Professor Zhao’s expertise is in the areas of Operations and Supply Chain Management. His teaching and research interests focus on innovation, quality and productivity improvements in manufacturing and service organisations. He mainly applies empirical methodologies to investigate problems, issues and challenges of managing supply chain and operations in China. He has conducted research in the areas of Supply Chain Management, Quality Management, Service Operations Management, Service Innovation and Design and High Performance Manufacturing. He has published over sixty articles in refereed journals including the Journal of Operations Management, Journal of Consumer Research, Production and Operations Management, European Journal of Operational Research, and International Journal of Production Research. He has conducted a number of research projects on service innovation and design, supply chain integration, supply chain quality management, innovation and supply chain learning funded by the National Natural Science Foundation of China and Hong Kong Research Grant Council.

He has also provided training and consulting services for business corporations including China Mobile, China Telecom, DHL, Japan Airline, Ninjom, Glaxxo SmithKline, Towngas, Kerry Properties, Guang Zhou Steel Group and Beijing Commercial Bank.

Professor Zhao is currently President of the Academy of Supply Chain and Operations Management (ASCOM) and Vice President of Asia Pacific Institute of Decision Science. He also served as the President of International Association of Information and Management Sciences (IMS) and the President of Asia Pacific Institute of Decision Science. He is Associate Editor for the Journal of Operations Management, Decision Sciences Journal, and a senior editor of Production and Operations Management Journal. He is also the Asia-area co-editor for Journal of Supply Chain Management and member of the business panel for the Research Grant Council of Hong Kong.

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