McCombs School of Business

Assistant Professor at McCombs School of Business

Sloan School of Management

Professor of Operations Research at Sloan School of Management

Harvard Kennedy School

Adjunct Lecturer in Public Policy at Harvard Kennedy School

Booth School of Business

Professor of Economics and Neubauer Family Faculty Fellow at Booth School of Business

Eli Broad College of Business

Expert in Customer and Citizen Satisfaction Measurement, Marketing Research, and Consumer Behavior Modeling at Eli Broad College of Business

School of Hotel Administration

Professor at School of Hotel Administration

Stephen M. Ross School of Business

Harvard Kennedy School

Assistant Professor of Marketing at Stephen M. Ross School of Business

University of California, Davis

Professor Emeritus at University of California, Davis

SKEMA

Associate Professor of Digitalisation at SKEMA

Kelley School of Business

Assistant Professor at Kelley School of Business