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Full Professor & Senior Researcher at Advantere School of Management at -

Stephen M. Ross School of Business

Colonel William G. and Ann C. Svetlich Professor of Operations Research and Management at Stephen M. Ross School of Business

The Wharton School

Guardsmark Professor at The Wharton School

Harvard Kennedy School

Jorge Paulo Lemann Professor for Brazil Studies at Harvard Kennedy School

The Scheller College of Business

Sue and John Staton Professor of Law and Ethics at The Scheller College of Business

Carlson School of Management

Curtis L. Carlson Professor in Supply Chain and Operations at Carlson School of Management

Fisher College of Business

Professor at Fisher College of Business

The Scheller College of Business

Professor,Area Coordinator for Accounting at The Scheller College of Business

Brookings Institution

Nonresident Senior Fellow - Economic Studies at Brookings Institution

School of Hotel Administration

eCornell

Associate Professor of Services Marketing at School of Hotel Administration