Leonard N. Stern School of Business

Adjunct Associate Professor, Marketing and New Product Development at Leonard N. Stern School of Business

Author, Blogger, Digital Marketing Evangelist

CEO, Thomas A. Cross Consulting

Kellogg School of Management

Adjunct Professor of Global Management at Kellogg School of Management

Speaker

CIPD

Coach, Facilitator at CIPD

Haas School of Business

Lecturer (continuing) at Haas School of Business

Harvard Graduate School of Design

Harvard Business School

UPS Foundation Professor of Service Management (Leave of Absence)/Senior Associate Dean for Executive Education at Harvard Business School

Booth School of Business

J. Baum Harris Professor of Economics at Booth School of Business

Stephen M. Ross School of Business

Lecturer of Technology and Operations at Stephen M. Ross School of Business