Imperial College London

Professor at Imperial College London

David Eccles School of Business

Chair & Presidential Professor of Strategy and Strategic Leadership at David Eccles School of Business

Olin Business School

EMLYON Business School

PROFESSOR OF MANAGEMENT INNOVATION at EMLYON Business School

UCLA Anderson School of Management

Professor at Anderson School of Management

Harvard Kennedy School

Adjunct Professor of Public Policy at Harvard Kennedy School

Eli Broad College of Business

Expert in Customer and Citizen Satisfaction Measurement, Marketing Research, and Consumer Behavior Modeling at Eli Broad College of Business

Central European University

Associate Professor at Central European University

Ivey Business School

Associate Professor, Organizational Behaviour at Ivey Business School

Cox School of Business

Professor of Practice at Cox School of Business