CBS Executive

Assistant professor, PhD at CBS Executive

Lorange Institute

Visiting Professor at Lorange Institute

McCourt School of Public Policy

American University School of Public Affairs

Distinguished Scholar in Residence at American University School of Public Affairs

Harvard Graduate School of Design

Harvard Business School

UPS Foundation Professor of Service Management (Leave of Absence)/Senior Associate Dean for Executive Education at Harvard Business School

The Wharton School

Joseph J. Aresty Professor, Professor of Marketing; Vice Dean at The Wharton School

Harvard Business School

Stanley Roth, Sr. Professor of Retailing at Harvard Business School

Price School of Public Policy

Professor at Price School of Public Policy

Rotman School of Management

Anthony S. Fell Chair in New Technologies and Commercialization Professor of Strategic Management at Rotman School of Management

Darla Moore School of Business

Associate Professor, at Darla Moore School of Business

Sciences Po